Lead ServiceNow ITOM Developer

2 days ago


Canada, CA Alldus Full time

Job Title: Lead ServiceNow ITOM Developer

Location: Remote (Canada-based)


About the Company:

Join one of North America's fastest-growing Elite ServiceNow Partners This organization excels in consulting and implementation services, managed services, and is an official ServiceNow reseller. With the backing of a large parent company, they are set for exponential growth, delivering multi-year ServiceNow projects for global clients.


About the Role:

As a Lead ServiceNow ITOM Developer, you’ll play a pivotal role in implementing and optimizing ServiceNow’s IT Operations Management (ITOM) suite for high-profile clients. Collaborating with architects, program managers, and other developers, you’ll deliver cutting-edge solutions that enhance visibility and automation within IT infrastructures. Your expertise will support some of the most complex ServiceNow ITOM implementations in the world, driving digital transformation at scale.


What You’ll Do:

  • Develop and implement ServiceNow ITOM solutions, including CMDB, Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.
  • Collaborate with stakeholders to gather requirements and translate them into scalable solutions.
  • Optimize and maintain the ServiceNow CMDB, ensuring accurate and reliable data.
  • Lead integration efforts between ServiceNow and third-party tools to enhance ITOM functionality.
  • Work closely with architects to design roadmaps and recommend best practices for ITOM implementation.
  • Provide technical mentorship to junior developers and contribute to continuous improvement initiatives.


What We Offer:

  • Competitive Salary: Rewarding your technical expertise and contributions.
  • Fully Remote Work: Enjoy the flexibility to work from anywhere in Canada while being part of a supportive team.
  • Growth Opportunities: Gain exposure to large-scale, global ITOM projects and access additional training and certifications.
  • Innovative Culture: Work with a team that values collaboration, innovation, and technical excellence.
  • Stability and Scale: Join a company backed by a multi-billion-dollar organization with a robust growth pipeline.


Requirements:

  • Proven experience as a ServiceNow ITOM Developer with expertise in modules like Discovery, CMDB, Service Mapping, and Event Management.
  • Strong understanding of ITIL practices and how they integrate into ServiceNow ITOM solutions.
  • Experience with integrations and automation workflows using ServiceNow Orchestration.
  • Familiarity with scripting languages such as JavaScript and Python.
  • Exceptional problem-solving skills and ability to deliver in fast-paced environments.
  • Excellent communication skills to collaborate effectively with cross-functional teams.


Employment Type: Full-Time (FTE).


Note: This position is not available on a C2C basis.

If you’re passionate about leveraging your expertise to drive ITOM excellence on the ServiceNow platform, this is your opportunity to join a forward-thinking team



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