![BIS Safety Software](https://media.trabajo.org/img/noimg.jpg)
Customer Success
3 weeks ago
This role will focus on providing an exceptional level of customer service, dedicated support, and system training for new clients, getting them integrated and fully trained on how to use our software. It will include the coordination of training sessions, prompt and regular follow-up meetings and quick responses via phone and email to support clients as they navigate through the onboarding process with BIS. System training will be provided.
We are looking for someone with a flexible schedule, who is able to work the occasional evening to accommodate international clients.
The ideal candidate for this position will:
Have a drive and passion for providing an exceptional level of customer service
Be excited about working with new clients, building rapport and being an initial resource for training and support
Possess excellent organizational skills, with the ability to handle multiple tasks simultaneously
Have a positive and friendly demeanor as well as exceptional interpersonal skills
Possess strong English written and oral communication skills
Have a positive, solution-based approach to challenges and be very comfortable with change
Be extremely tech-savvy and a quick learner
The successful candidate will be responsible for:
Introducing new clients to the software application and providing detailed training based on specific client needs
Ensuring clients receive dedicated onboarding and training support with the highest level of customer service
Aiding in the setup and rollout of the software for new clients using our software
Helping clients migrate historical training from multiple systems into our software platform
Setting up all training requirements in the system's training matrix
Preferential Qualifications:
3 years experience of customer service preferably in the technology or software field
French and/or Spanish language skills will be considered an asset
Strong Microsoft Excel skills are also an asset
_Posting ID:
Job Type: Full-time
Pay: $18.00-$24.00 per hour
Benefits:
Dental care
Flexible schedule
Paid time off
Vision care
Schedule:
8 hour shift
Monday to Friday
-
Customer Service Attendant
3 weeks ago
Lancaster Park, Alberta, Edmonton region, Canada Canadian Forces Morale and Welfare Services - CFMWS Full timeWHO WE ARECFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...
-
Pharmacist
4 weeks ago
Sherwood Park, Alberta, Edmonton region, Canada Shoppers Drug Mart Full timeJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Location: SUMMERWOOD SHOPPING CENTRE, SHERWOOD PARKWhy is this role important?Shoppers Drug Mart is looking for pharmacists who are passionate about patient care and making a difference....
-
Pharmacist
3 weeks ago
Sherwood Park, Alberta, Edmonton region, Canada Shoppers Drug Mart Full timeJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Location: SUMMERWOOD SHOPPING CENTRE, SHERWOOD PARKWhy is this role important?Shoppers Drug Mart is looking for pharmacists who are passionate about patient care and making a difference....
-
Shift Manager
3 weeks ago
Sherwood Park, Alberta, T8H, Edmonton region, Canada Ricki's Full timeRICKI'S SHIFT MANAGER (Part Time) EMERALD HILLS CENTRE, SHERWOOD PARK, ALBERTA As a Shift Manager with Ricki's you'll be responsible for creating an exceptional brand experience for our customers shopping with us in store. As a member of the management team you will help to lead all aspects of the store's business and support day to day...
-
Recruitment Coordinator
4 weeks ago
Edmonton, Alberta, Edmonton region, Canada IS2 Workforce Solutions Part timeEstablished in 1996, IS2 quickly took the lead in the recruitment industry in Canada. Focusing on making genuine human connections and embracing safety as a core value.To make this happen, we continuously take pride in the investment of our internal teams, from work-life balance, positive company culture, team cohesiveness, as well as training and...
-
Project Manager
4 weeks ago
Edmonton, Alberta, Edmonton region, Canada Agilus Work Solutions Full timeAgilus is recruiting for a Project Manager IV in the Oil and Gas industry in a hybrid work environment in Edmonton or Calgary, Alberta.We are seeking a highly experienced and dedicated Project Manager to oversee the implementation of a powerline project. The ideal candidate will have extensive experience in managing large-scale infrastructure projects,...
-
Project Manager
3 weeks ago
Edmonton, Alberta, Edmonton region, Canada Agilus Work Solutions Full timeAgilus is recruiting for a Project Manager IV in the Oil and Gas industry in a hybrid work environment in Edmonton or Calgary, Alberta.We are seeking a highly experienced and dedicated Project Manager to oversee the implementation of a powerline project. The ideal candidate will have extensive experience in managing large-scale infrastructure projects,...
-
General Manager Operations
4 weeks ago
Edmonton, Alberta, Edmonton region, Canada Interstate Batteries Full timeOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's...
-
General Manager Operations
3 weeks ago
Edmonton, Alberta, Edmonton region, Canada Interstate Batteries Full timeOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's...
-
Municipal Support Specialist
1 week ago
Edmonton, Alberta, Edmonton region, Canada CATALIS Full timeAbout you as the Municipal Support SpecialistYou are the first point of contact with our diverse municipal government client base.You use your high-level technical skills in Microsoft environment to communicate with and assist clients.You use your knowledge and experience in Municipal Tax systems, payroll, accounting, bank reconciliation and general business...
-
Journeyman Plumber
4 weeks ago
Edmonton, Alberta, Edmonton region, Canada Max Heating and Air Conditioning Full timeMax heating is a fast-growing heating and plumbing company based in Edmonton, Alberta, serving residential and commercial clients. We are currently accepting full-time applications for lead technicians for the plumbing department. For this particular role, we are looking for someone who is competent, reliable and has 3 to 10 years of experience with...
-
Damage Resolution Specialist
1 week ago
Edmonton, Alberta, Edmonton region, Canada Driving Force Vehicle Rentals, Sales and Leasing Full timeBegin an exciting journey with Driving Force as the Damage Resolution Specialist, an essential member of our Damage Resolution team. Guided by a passion for customer service and relationship building, you will be the main point of contact for customer inquiries regarding chargebacks. Your success is measured on the ability to build and maintain positive...
-
Receptionist
4 weeks ago
Edmonton, Alberta, Edmonton region, Canada Lloyd Sadd Full timeThe Receptionist role is responsible to manage the reception desk and complete a variety of administrative tasks as required for the Client Support Services team.We are looking for a special, passionate administrative professional who can effectively manage their workflow around competing priorities without sacrificing service quality, and deliver...
-
Scrap Metal Buyer
4 weeks ago
Edmonton, Alberta, Edmonton region, Canada General Recycling Industries Ltd. Full timeTo support the on-going growth of our business, we are currently seeking a highly motivated, committed, and energetic Scrap Metals Buyer/Scale Operator to join our team. Reporting to our Scale Supervisor this position is responsible for maintaining current sources and generating new sources of scrap metal from the market. This is not your typical Buyer...
-
Technical Product Manager
3 weeks ago
Edmonton, Alberta, Edmonton region, Canada Layfield Geosynthetics Full timeAre you searching for a new opportunity to work in an energetic and motivated environment surrounded by passionate and inspired team members? Why not join the unique and rapidly growing industry of Geosynthetics?Over the past 46 years, Layfield has created innovative and sustainable geosynthetic solutions to protect our communities and environment. Since...
-
Pharmacist
4 weeks ago
Edmonton, Alberta, Edmonton region, Canada Shoppers Drug Mart Full timeJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Location: ELLERSLIE ROAD SW, EDMONTONWhy is this role important?Shoppers Drug Mart is looking for pharmacists who are passionate about patient care and making a difference. As a member of...
-
Marketing Coordinator
10 hours ago
Edmonton, Alberta, Edmonton region, Canada Robertson & Company Ltd. Full timeThe ClientThe client is an award winning advisory group with over 25 years of working with a group of ultra-high net worth, and family office individuals. The group is currently looking for a Marketing Coordinator to join their team in Edmonton and continue to expand plus contribute to existing programs.Position OverviewThe ideal candidate will have...
-
Control Valve Field Service Technician
3 weeks ago
Edmonton, Alberta, Edmonton region, Canada Flowserve Corporation Full timeJob DescriptionFlowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges...
-
Control Valve Field Service Technician
3 weeks ago
Edmonton, Alberta, Edmonton region, Canada Flowserve Corporation Full timeJob DescriptionFlowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges...
-
Pharmacist - Pharmacy Care Clinic
3 weeks ago
Edmonton, Alberta, Edmonton region, Canada Shoppers Drug Mart Full timeJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Location: MEADOWLARK SHOPPING CENTREWhy is this role important?Shoppers Drug Mart is looking for pharmacists who are passionate about patient care and making a difference. As a member of...