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Technology Introduction Analyst
2 months ago
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
Job SummaryThe CD Canada Technology Introduction Analyst will work with our Digital Success Management and Technology Delivery team to ensure each new product, program or initiative introduced to Compass Canada has undergone a robust validation, testing and integration process to ensure the successful deployment and replication of process for ongoing support.
Now, if you were to come on board as one of our Technology Introduction Analyst, we’d ask you to do the following for us:
- Coordinate project management activities, resources, equipment and information
- Create and maintain comprehensive project documentation, plans and reports
- Liaise with internal and external stakeholders to coordinate project activities
- Oversee the technology portfolio, manage all phases between projects and ensure processes are documented and reported on accordingly
- Write Standard Operating Procedure (SOP) documentation to support each new product
- Keep project status and activities up to date to be able to report on to key stakeholders
- Use tools to monitor working hours, plans and expenditures
- Adapt and adjust as new technology projects grow and change through multiple phases
Think you have what it takes to be our Technology Introduction Analyst? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Solid technical background, with understanding or hands-on experience in software development, web technologies
- Working knowledge with network concepts such as DHCP, DNS, Firewall rules, Routing
- A passion for food & food service – This is a critical qualification as each technology solution we provide must be created and deployed with the highest level of care to ensure the eating experience is optimal
- Excellent written and verbal communication skills with equally good listening skills
- Ability to communicate effectively with a variety of people who have different levels of technical competency
- Proven working experience in Business Analyst, Technology Delivery or similar role
- Solid organizational skills including attention to detail and multi-tasking skills
- Highly engaged individual who seeks out better and more efficient ways a task can be completed
- Hands-on experience with project management tools (e.g. MS Project, Smartsheet, Quickbase or Trello)
- Advanced experience with Microsoft Excel, PowerPoint, and Office
