Store Manager
4 weeks ago
Here’s how the job details align with your profile.
Job typeFull-time, Temporary
Shift and scheduleEvening shift, Day shift
LocationGrande Prairie, AB T8V 3Y2
Full job descriptionStore Manager – Full time, Fixed term (6 months)
Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. As a company rooted in Indigenous culture, Manitobah is committed to hiring Indigenous employees wherever possible; applicants are strongly encouraged to self-declare.
Do you have a deep understanding of Indigenous Culture and a passion for leading a sales team in delivering an outstanding shopping experience for Manitobah customers? If so, we want you to join our team
WHAT YOU WILL DO
Reporting to the Director of Retail, the Store Manager is responsible for the daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high-performing team. The Manager will ensure to deliver an outstanding shopping experience that reinforces Manitobah’s brand reputation as a preferred retail destination in the community.
KEY RESPONSIBILITIES
- Greet and engage customers in a manner that models exemplary customer service.
- Supervise Retail Ambassadors and Key Holders.
- Coach and motivate the team to reach and maintain top performance.
- Lead performance reviews with your team and set action plans accordingly.
- Delegate tasks when necessary to store Key Holders.
- Set goals and lead measures to achieve store sales budgets.
- Execute standards in recruiting, hiring, training, customer service, visual merchandising, and store operations.
- Set up and manage an efficient and organized inventory stock room.
- Collaborate with HR in the recruitment of Retail Ambassadors.
- Facilitate onboarding and continued training of Retail Ambassadors.
- Create and manage staff scheduling.
- Approve and ensure bi-weekly timesheets are correct for payroll.
- Attend weekly manager meetings and one-on-ones with Director of Retail.
- Enhance brand loyalty by empowering the team to create a natural and personable experience for customers.
- Execute in-store workshops and special events.
- Address and handle customer complaints professionally.
- Ensure all merchandise is properly ticketed and displayed accordingly.
- Maintain cleanliness and visual merchandising standards.
- Track inventory and communicate stock replenishment needs.
- Manage administrative systems and procedures effectively.
- Enforce company policy, ensuring a safe work environment.
- Operate within budget and adhere to all loss prevention and security policies.
- Other related duties as assigned.
IDEAL EXPERIENCE
Professional Experience:
- Two (2) to three (3) years’ experience in a retail management role required.
- Two (2) to three (3) years of experience supervising in a retail environment required.
- Experience working in an Indigenous or culturally sensitive environment is an asset.
Educational Position Requirements:
- Completion of high school.
- College Diploma in Business or Management field is considered an asset.
ADDITIONAL INFORMATION
Job Types: Full-time, Temporary
Contract length: 6 months
Additional pay:
- Commission pay
- Employee assistance program
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
Ability to commute/relocate:
- Reliable commute or plan to relocate before starting work (preferred).
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