Frontend Team Lead

4 weeks ago


Nanaimo Regional District of Nanaimo, CA Cabela's Full time
Pay Range: $19.40 - $24.90

Summary:

Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.

Responsibilities:

  • Provide supervision and leadership to the team members of the department, in partnership with the manager.
  • Delegate tasks and work assignments to team members by giving clear and concise direction, and follow up to ensure proper execution.
  • Foster the growth and development of team members by training various standard operating procedures and processes.
  • Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager.
  • Perform administrative tasks related to their assigned department.
  • Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based on this analysis.
  • Promote company programs to team members and customers.
  • Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed.
  • Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
  • Assist in other areas of the store when business needs dictate.

Qualifications:

  • Two or more years of supervisory experience in a sales or service environment is preferred.
  • Open availability – this position will be required to work store opening and closing shifts, as well as on weekends.
  • High school diploma or equivalent is preferred.
  • Ability to evaluate customers’ needs and make recommendations based on needs.
  • Ability to provide superior customer service and exceed customer’s expectations.
  • Ability to use good judgment and logic.
  • Experience in a related field or outdoor lifestyle.
  • Knowledge of Bass Pro Shops & Cabela’s specific products is an asset.

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits
  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions
  • Fun work environment.
  • Competitive wages.
  • Excellent benefits.
  • Unlimited career advancement opportunities.
  • Bass Pro Cares Fund.
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