Manager of people and change
4 weeks ago
Titre : Gestionnaire des personnes et changement
Statut : Permanent, temps plein
Lieu de travail : Montréal, Québec (Hybride)
Responsabilités :
- Expérience en matière de conseil dans des domaines tels que le changement opérationnel, l'adoption de technologies, le développement des talents/de l'organisation, la gestion de projets.
développement organisationnel, gestion de projet
- Excellentes compétences en matière de service à la clientèle, avec une aptitude à comprendre les activités des clients et à entretenir de solides relations avec eux en étant crédible et fiable et en faisant preuve d'intégrité.
de solides relations avec les clients en étant crédible et fiable, et en faisant preuve d'intégrité.
- Solides compétences en matière de communication verbale et d'animation de groupe à tous les niveaux, du personnel de première ligne aux cadres, avec confiance et souplesse d'approche.
des cadres, avec confiance et souplesse d'approche pour s'adapter à l'auditoire
- Solides compétences écrites pour un public de cadres, par exemple en structurant et en formulant des messages et des recommandations complexes de manière concise et claire dans des documents de référence.
des messages et des recommandations complexes de manière concise et claire dans des propositions, des rapports et des présentations
- Compétences en matière d'analyse quantitative pour tirer des enseignements de données quantitatives
- Capacité à adapter rapidement sa réflexion et son approche aux missions des clients, face à l'ambiguïté et à l'évolution rapide de la compréhension des problèmes par le client et l'équipe.
- Capacité à travailler simultanément sur plusieurs projets
- Baccalauréat et quatre à six ans d'expérience dans le domaine du conseil en gestion.
- L'expérience en matière de conseil doit être idéalement axée sur le capital humain / les personnes ; les mandats liés au changement, et/ou le changement opérationnel et l'adoption de la technologie.
Ce que vous apportez à ce poste :
- Expérience en matière de conseil dans des domaines tels que le changement opérationnel, l'adoption de technologies, le développement des talents/de l'organisation, la gestion de projets.
développement organisationnel, gestion de projet
- Excellentes compétences en matière de service à la clientèle, avec une aptitude à comprendre les activités des clients et à entretenir de solides relations avec eux en étant crédible et fiable et en faisant preuve d'intégrité.
de solides relations avec les clients en étant crédible et fiable, et en faisant preuve d'intégrité.
- Solides compétences en matière de communication verbale et d'animation de groupe à tous les niveaux, du personnel de première ligne aux cadres, avec confiance et souplesse d'approche.
des cadres, avec confiance et souplesse d'approche pour s'adapter à l'auditoire
- Solides compétences écrites pour un public de cadres, par exemple en structurant et en formulant des messages et des recommandations complexes de manière concise et claire dans des documents de référence.
des messages et des recommandations complexes de manière concise et claire dans des propositions, des rapports et des présentations
- Compétences en matière d'analyse quantitative pour tirer des enseignements de données quantitatives
- Capacité à adapter rapidement sa réflexion et son approche aux missions des clients, face à l'ambiguïté et à l'évolution rapide de la compréhension des problèmes par le client et l'équipe.
- Capacité à travailler simultanément sur plusieurs projets
- Baccalauréat et quatre à six ans d'expérience dans le domaine du conseil en gestion.
- L'expérience en matière de conseil doit être idéalement axée sur le capital humain / les personnes ; les mandats liés au changement, et/ou le changement opérationnel et l'adoption de la technologie.
Title: Manager of people and change
Status: Permanent, Full-time
Location: Montreal, Quebec (Hybrid)
Responsibilities:
• Manage consulting teams in the delivery of client engagements, including planning and
coordinating the day-to-day work of the team, facilitating client interviews and focus groups at all organizational levels, structuring and co-developing deliverables, controlling for quality and
presenting work to clients
• Support business development by co-developing and co-presenting client proposals and thought leadership (e.g. presentations, white papers, educational sessions), maintaining relationships with prospective and past clients as well as with alliance partners, and developing engagement delivery plans, effort estimates and cost estimates
• Manage client engagement administration including contract development, monitoring of time and expenses, invoicing, risk management and compliance
• Help to keep our delivery methodology up to date, create a culture of continuous learning for the team and clients, and actively coach and mentor team members to help them reach their highest potential
• Markers of career progression in this role include: increasing size and complexity of client
engagements; being seen as a leader and trusted advisor by clients; increasing leadership of
business development activities; and development of team members to be more productive and autonomous.
What you bring to the role:
• Consulting experience in areas such as operational change, technology adoption, talent /
organizational development, project management
• Excellent client service skills with an aptitude to understand the clients; business and maintain
strong client relationships by being credible and reliable, and exhibiting integrity
• Strong verbal communication and group facilitation skills at all levels from front-line staff to
executives, with confidence and flexibility of approach to suit the audience
• Strong written skills for an executive-level audience, e.g. structuring and articulating complex
messages and recommendations concisely and clearly in proposals, reports and presentations
• Quantitative analysis skills to derive insights from quantitative data
• Ability to quickly adapt thinking and approach to client assignments, in the face of ambiguity and rapid changes in the client’s and team’s understanding of the issues
• Ability to work on multiple projects simultaneously
• Bachelor’s Degree and four to six years’ experience in management consulting
• Consulting experience should be ideally focused on human capital / people & change related mandates, and/or operational change and technology adoption
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