Sales Coordinator

4 weeks ago

Calgary, Alberta, Canada Baby Gourmet Foods Full time

Baby Gourmet is the #1 brand of organic baby food in Canada. We develop every product and never compromise on quality or taste, using only the very best ingredients.

Co-founded in the home kitchen of sisters Jen and Jill, the popular and delicious baby and toddler food products went from selling out at the weekly local farmer's markets to being sold across Canada and the US in major retailers and online platforms. In its 15th year of business, Baby Gourmet was acquired by The Hero Group – a private international company headquartered in Switzerland.

We are seeking an enthusiastic and detail-oriented Sales Coordinator to support our sales team and contribute to the continued growth of Baby Gourmet. This role is an excellent opportunity for a highly organized professional who thrives in a fast-paced CPG environment.

Primary Responsibilities:

  • Provide administrative and operational support to the sales team, ensuring seamless execution of sales initiatives and processes.
  • Assist with sales reports, forecasts, and account tracking using tools such as Nielsen, Power BI, and retailer POS data.
  • Assist in managing customer accounts by coordinating promotional plans, trade spend tracking and maintaining accurate price lists.
  • Collaborate cross-functionally with marketing, operations, and finance teams to ensure alignment on sales strategies.
  • Support in the preparation of sales presentations, business reviews, and customer meeting materials.
  • Coordinate retailer-specific programs, ensuring compliance with timelines, budgets, and promotional strategies.
  • Assist in managing vendor portals and retail customer portals, ensuring all product listings, pricing, and promotional details are accurate and up to date.
  • Monitor and analyze sales performance, identifying trends and opportunities for growth.
  • Coordinate and execute trade show logistics, retailer meetings, and other sales-related events.
  • Handle ad hoc projects and administrative tasks to support the sales department's success.

What We Are Looking For:

  • CPG experience: Prior experience in consumer-packaged goods (CPG), preferably in a sales support, sales coordination, or customer service role.
  • Strong analytical skills: Ability to organize, collect, and format data.
  • Proficiency in Microsoft Office: SharePoint, Advanced Excel skills required (pivot tables, v-lookups, etc.); PowerPoint proficiency for presentations.
  • Excellent communication: Strong verbal and written communication skills with an ability to interact with internal teams and external stakeholders professionally.
  • Attention to detail: Ability to manage multiple priorities while ensuring accuracy and compliance with deadlines.
  • Problem-solving mindset: Proactive in identifying challenges and presenting solutions.
  • Team-oriented: Ability to work collaboratively in a cross-functional environment.
  • Highly organized: Strong ability to multitask and prioritize in a fast-paced industry.

You Are Best Suited for the Role If You Have:

  • Minimum 2-4 years of experience in a sales coordination or sales support role within the CPG industry.
  • Post-secondary education in Business, Marketing, or a related field.
  • Familiarity with retailer portals (e.g., Loblaw, Walmart, Costco) and data sources such as Nielsen or IRI.
  • A passion for healthy food and a commitment to supporting a growing brand.

What We Offer:

  • Competitive salary and performance-based bonus
  • Hybrid work environment (Calgary-based preferred)
  • Comprehensive Health & Dental benefits
  • A dynamic and collaborative team culture
  • Opportunities for career growth in the CPG industry

If you are an energetic and motivated professional looking to make an impact in the CPG industry, we encourage you to apply and be part of the Baby Gourmet team

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