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Analyste III, Applications d’entreprise

4 weeks ago

Toronto Ontario CA, Ontario TD Full time


Lieu de travail :

Toronto, Ontario, Canada


Horaire :

37.5


Secteur d’activité :

Fonctions des services habilitants de l’entreprise


Détails de la rémunération :

$65,600 - $98,400 CAD


La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise.

En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.


Description du poste :

Provide specialized business application management guidance and support for a functional area. Responsible for requirements gathering through the application lifecycle, business testing and supports business process documentation and user support of the application.

KEY ACCOUNTABILITIES

CUSTOMER

  • Responsible for intake of projects and major initiatives
  • Responsible for business process documentation for all business applications owned/managed
  • Responsible for day to day operations process management to ensure consistency, and delivery according to established SLA
  • Responsible for working with Technology to establish a partnership and ensure all business requirements and Data Governance requirements are met
  • Provide support on deployment and change management for initiatives relating to applications owned / managed
  • Review requirements specifications and technical design documents to provide timely and meaningful feedback
  • Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices
  • Identify and escalate risks that could impact project timelines or the quality of the deliverables to project manager and business owner, provide options and recommendation
  • Act as an escalation point for application and operation issues both directly and through internal/external business partners (including external vendors)
  • May provide project management support to various extents

SHAREHOLDER

  • Responsible for getting input from the appropriate SMEs in order to aid with making informed decisions
  • Ensure adherence to the Data Governance Framework
  • Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
  • Demonstrated ability to build relationships within the team and with key stakeholders
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments
  • Support the development of business cases including benefits identification
  • Support and/or implement solutions that mitigate risk and maximizes the availability of service, efficiency and effectiveness

EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally
  • Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees

BREADTH & DEPTH

  • Experienced working professional role providing specialized business application management activities, advisory or process / program support within own area of sociality
  • Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
  • Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas
  • Advanced understanding of business / functional drivers and processes supported for own area
  • Advanced analytical and problem-solving skills with the ability to communicate with various business partners to explain complex technical issues with a business lens in easily understandable terms
  • Leads projects or work streams within broader projects with moderate risk and complexity, may be accountable for ongoing activities, processes and functional programs
  • Exercises judgment based on the analysis of multiple sources of information
  • Work performed under minimal management guidance and supervision
  • Identify and lead problem resolutions

EXPERIENCE & EDUCATION

  • Undergraduate degree or technical certificate
  • 3+ years in business analysis, or related fields
  • Strong data analysis skills
  • Project management experience is an asset
  • Proficiency in Microsoft Office Suite and experience with data visualization tools
  • Preferably have experience with Microsoft Azure services like Databricks, Data Factory and Datalake storage
  • Needs to be able to facilitate details and manage multiple customers/lob's at the same time
  • Working knowledge of Agile (SCRUM or KANBAN) methodology is an asset
  • High degree of multitasking and/or prioritization may be required
  • Knowledge of data policy and governance principles
  • Ability to bridge the gap between business users and their technical requirements
  • Ability to facilitate details and manage multiple customers/LOB's at the same time


À propos de nous

La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie. Nous sommes guidés par notre vision d’être une meilleure banque et par notre objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues.

La TD est une entreprise profondément engagée à être une leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle. En parallèle de l’évolution de nos activités et de notre stratégie, nous innovons afin d’améliorer l’expérience client et de créer des capacités pour façonner l’avenir des services bancaires. Que vous ayez plusieurs années d’expérience dans le secteur bancaire ou que vous commenciez tout juste votre carrière dans le domaine des services financiers, nous pouvons vous aider à réaliser votre plein potentiel. Vous pourrez compter sur nos programmes de formation et de mentorat et sur des conversations sur le perfectionnement et le leadership pour réaliser votre plein potentiel et atteindre vos objectifs. Notre croissance en tant qu’entreprise rime avec la vôtre.


Notre programme de rémunération globale
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus


Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel.

Perfectionnement des collègues
Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d’aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu’elle s’engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.

Formation et intégration
Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation.

Processus d’entrevue
Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.


Mesures d’adaptation
L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.

Nous avons hâte d’avoir de vos nouvelles


Exigences linguistiques (Québec seulement) :

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