Territory Director, Outside Sales PROS

4 weeks ago


Hamilton Ontario EH, Ontario, Canada RONA Full time

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Territory Director, Outside Sales PROS (GTA - Parkdale)

Our expectations

The Territory Director, Pro Outside Sales is responsible for participating in the development of strategies for his market segment and their implementation, working closely with regional retail leaders, professional units and entrepreneurs, as well as marketing and sales teams. Responsibility for driving a significant portion of the Company’s overall PRO revenue within the designated Territory.

Your role

  • Responsible for a portfolio of TOP 10 Large Volume Customers for their market (VIP)

  • Responsible for profitable Top line sales growth and overall customer satisfaction (incl. Customers escalation/complaint resolution) for the Territory deserved.

  • Plan, coach and support sales plans for Individual and Team (average of 12 to 16 employees under your management) along with performance management (Coaching, 1:1, Performance Improvement Plans)

  • Contribute to the development of team members' talents;

  • Actively seeking new Market development opportunities

  • Be accountable for the governance of managed account portfolios: regularly ensuring that the representant are having direct cause and affect on the customer’s in their portfolio (aka their “Go To” person)

  • Fosters effective working relationships with the stores and key support functions (Pro Sales Support, Pricing, DDC, Supply Chain, Merchandising/Marketing, Store/District Manager)

  • Weekly Customer Site Visits

  • Recruitment and Training for new team members

  • Could participate on different development projects

  • Develops strategies to promote team member adherence to company regulations and performance goals.

  • Conducts team meetings to update members on best practices, deadlines and continuing expectations.

  • Ensures company brand materials and physical working spaces meet and exceed company presentation standards.

The qualifications we are looking for

  • Bachelor degree in business (administration or marketing) or relevant experience directly related to the role

  • At least 5 years of successful sales and business leadership with a track record of achievement.

  • Relevant experience in the construction and renovation industry, especially with contractors. (MANDATORY)

  • Good knowledge of products related to the construction and renovation market (MANDATORY)

  • Experience working in a collaborative management structure and excellent team spirit. Harmony and respect within the management team is essential.

  • A background of financial and P&L knowledge and skills that allows for a general management approach to developing sales strategy and negotiating transactions that benefit the division (i.e. business acumen).

  • Demonstrated ability to build strong working relationships with other functional managers within a large organization.

  • Be available to travel by car and sometimes by plane, depending on the territory to be covered

By joining the RONA family, you’ll enjoy many benefits, such as:

  • Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)

  • Benefits: retirement savings plan, annual bonuses, student incentive program, etc.

  • Career growth opportunities within the company

  • An inclusive and safe working environment

  • Promotion of work-life balance

  • An employer that’s involved in the community

  • And much more

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.



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