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Director, Production Support- Fixed Income group
1 month ago
Job Description:
We are seeking a motivated Production Services Leader to join our banking client's Fixed Income Production Application Support team.
Key Responsibilities:
- Lead global teams providing 24x7 support for Fixed Income clients and applications.
- Act as a Player/Coach, combining technical and business expertise with leadership skills.
- Manage production operations, serving as the primary escalation point.
- Drive production stability, reliability, and service excellence.
- Utilize metrics and reporting for continuous improvement.
- Ensure accurate incident logging and conduct review meetings.
- Implement tools and process improvements.
Requirements:
Must Have:
- 10+ years of IT experience in Capital Markets, including Fixed Income products.
- 5+ years in supervisory/management roles in technology support.
- Knowledge of Fixed Income trading activities and applications (e.g., Murex, Openlink).
- Strong communication skills and ability to interface with trading clients.
- Proficiency in Linux, SQL, and scripting languages (Shell, Perl, Java, Python).
- Experience with databases, infrastructure, and enterprise tools (e.g., Control-M, ServiceNow).
- ITIL service management experience.
Nice to Have:
- Scripting and database performance tuning skills.
- Experience with Elastic Search, Ansible, Jenkins, AWS, GridGain.
- Familiarity with MQ, SOLACE, RV/RMDS.
Please note the applicants need to have a valid work permit and present in Toronto for in person interview.
Thank you for your interest in Akkodis opportunity and the shortlisted candidates will be directly contacted by our recruiters.
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Director, Production Support- Fixed Income group
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