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Senior Meal Advisor
3 months ago
Les Aliments M&M - De vrais aliments pour la vraie vie
Les Aliments M&M est un détaillant alimentaire unique en son genre ; nous ne vendons pas seulement des produits, nous offrons des solutions de repas et une expérience d'achat unique qui contribue à faciliter la vie de tous les jours de nos clients. Depuis plus de 40 ans, nous aidons nos clients à préparer de délicieux repas et à recevoir en toute simplicité
Le/la conseiller/ère en repas principal/e est un/e ambassadeur/e de la marque - le visage de Les Aliments M&M. Il/elle est passionné(e) par la nourriture, offre un service à la clientèle exceptionnel et est intéressé(e) à en apprendre davantage sur notre incroyable gamme de produits sains et délicieux. En tant que conseiller/ère en repas principal/e, vous faites preuve d'une aptitude à assumer des responsabilités de gestion. Ce poste implique l'ouverture et la fermeture du magasin et l'exécution d'autres tâches en l'absence des gestionnaires. Vous aiderez vos coéquipiers en période de forte affluence et apporterez votre soutien aux nouveaux employés. De plus, vous veillerez à ce que le magasin soit propre et organisé.
LE POSTE :
Se rapportant au gérant du magasin, le conseiller en repas principal dégage une énergie positive, fournit un service compétent, et assure en tout temps un environnement accueillant à tous les clients. Ils sont appelés à se renseigner sur les produits et les promotions, à recevoir et à organiser les stocks, à vendre des produits et à effectuer quelques légers travaux de nettoyage.
L’EMPLOI:
Les tâches et responsabilités incluent, mais ne sont pas limitées à :
- Assumer certaines fonctions de gestion en l'absence du gérant du magasin.
- Soutenir et former les nouveaux employés.
- Vendre tous les produits disponibles chez Les Aliments M&M. Les techniques de vente complémentaires et suggestives sont largement utilisées.
- Fournir un service client exceptionnel en partageant ses connaissances spécifiques et détaillées sur les produits et en offrant au client la meilleure expérience possible.
- Recevoir les livraisons et organiser les produits de manière appropriée. Cela inclut le merchandising de produits spécifiques pour la vente et l'organisation des produits pour le classement dans le congélateur. La rotation des stocks est nécessaire afin de garantir que nos produits sont toujours au maximum de leur fraîcheur.
- Organiser et maintenir les niveaux d’inventaire. L'inventaire est effectué une fois par mois ; tous les membres de l'équipe doivent être présents.
- Soutenir les promotions commerciales en préparant des affiches pour les vitrines, en manipulant les bandes de porte des congélateurs et en retirant le vieux matériel publicitaire.
- Répondre aux appels en cas d'alarme et/ou aux urgences liées aux congélateurs, qui peuvent survenir en dehors des heures d'ouverture du magasin.
- Procéder à la rectification des prix des produits en fonction des promotions spéciales (circulaires) ou des baisses de prix.
- Appliquer de manière appropriée les politiques et procédures du programme de marketing à tous les clients.
- Assurer l'entretien général du magasin (nettoyer les comptoirs, dépoussiérer les étagères, etc.).
- Effectuer les procédures bancaires générales, y compris l'organisation des dépôts bancaires.
- Utiliser le système informatique du point de vente pour obtenir des informations sur les ventes.
- Procédures d'ouverture/de fermeture du magasin.
- Effectuer d'autres tâches connexes à la demande du Partenaire franchisé ou du gérant du magasin.
LE PROFIL RECHERCHÉ :
- Posséder d’excellentes compétences interpersonnelles et de communication.
- Aptitude à établir un rapport amical et professionnel avec les clients.
- Étiquette téléphonique appropriée.
- Posséder de l’expérience dans la vente au détail et à travailler avec un système de point de vente.
- Connaître les programmes informatiques basés sur Windows.
- Motivé et déterminé à prendre des initiatives.
- Pouvoir soulever des boîtes pesant jusqu’à 40 livres.
- Être capable de se tenir debout pendant de longues périodes.
- Capable de travailler dans un congélateur.
- Expérience antérieure en tant que chef d'équipe, expérience antérieure en tant que détenteur de clés, expérience antérieure en matière de service à la clientèle est un atout.
- Expérience en matière de procédures bancaires et de sécurité dans un environnement de vente au détail.
- Transport fiable pour se rendre au travail.
Les Aliments M&M s'engage à respecter la diversité, l'équité et l'inclusion. Nous croyons que le large éventail de perspectives qui résulte de la diversité favorise l'innovation et la réussite de l'entreprise. La diversité nous rend plus créatifs, plus flexibles, plus productifs et plus compétitifs. Nous accueillons les candidatures de personnes qualifiées de tous horizons.
Les Aliments M&M s’engage à fournir les arrangements nécessaires aux candidats souffrant de handicaps. Les arrangements nécessaires sont disponibles sur demande pour les candidats participants au processus de sélection. Si vous avez des besoins particuliers à tout moment du processus de recrutement, veuillez nous en informer et nous travaillerons avec vous pour répondre à vos besoins.
Veuillez noter que les candidats retenus pour ce poste devront se soumettre à une vérification confidentielle de leurs antécédents avant l'embauche, ce qui peut inclure, sans s'y limiter, une vérification du niveau d'études, des antécédents criminels, du crédit et des emplois passés.
Location: New Westminster, British Columbia
Job Types: Full-time, Part-time
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