Bilingual Integration Specialist

5 days ago

Toronto Ontario, Ontario, Canada Desjardins Full time

As a cooperative financial group that contributes to community development, we help our members and clients become financially empowered. By 2030, Desjardins has set an aspirational target of being a bigger player outside Quebec. To achieve this goal and ensure growth outside Quebec, the Business sector has set up a multidisciplinary team responsible and accountable for quickly developing and delivering comprehensive solutions to the benefit of our members and clients and developing the market outside Quebec.


As a Bilingual Integration Engineer - Enterprise Banking, you work closely with process leaders, product managers, operational efficiency advisors to bring product lines to life through seamless processes that are in line with member and client expectations and aim for a high level of efficiency for Desjardins. As an integrator, you ensure that all the business processes of Desjardins Group reflect the reality of market activities outside Quebec.


You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple specialists and practitioners. Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business.


This position reports to the Business Services Transformation Monitoring and Execution Department. However, you'll be part of a multidisciplinary team that will be specifically working on laying the groundwork for a market outside Quebec. You'll be required to:


  • Establish a clear vision for the processes under your responsibility and lead initiatives and contributors in matrix mode
  • Manage process performance by setting objectives and performance indicators
  • Review, approve and communicate changes / changes to processes
  • Continuously improve processes, stay on top of efficiency gains, improve the member / client experience and follow market trends
  • Monitor the industry to understand and anticipate trends in your field and make recommendations to develop best practices for the organization


What we offer*


  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Advantages apply based on eligibility criteria.


What you bring to the table


  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience in corporate financing (retail, non-retail, intermediate).
  • Strong knowledge of the business financing market outside Quebec, especially in Ontario
  • Expert proficiency in both English and French due to the nature of the duties or work tools or because the position involves interactions with French and English-speaking partners, members and/or clients
  • Business Process Improvement experience
  • Lean Six Sigma belt


Other combinations of qualifications and relevant experience may be considered.

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