Quality Assurance Supervisor

3 weeks ago

Shelburne Ontario, Dufferin region, Canada Ice River Sustainable Solutions Full time

At Ice River Sustainable Solutions, our employees have incredible opportunities to work for an organization that is known for our forward-thinking innovation and eco-friendly design in products and packaging.


Our culture is inclusive, supportive, and encourages learning and development to support internal career advancement opportunities. We are problem solvers who find fulfillment and reward in making impossible possible. We are hands-on, focused, and committed to always being a part of something bigger.


If you are creative, passionate and enjoy working in a collaborative environment we would like to hear from you.


POSITION SUMMARY

To supervise the work, people, and results in assigned plant to assure, inspect and evaluate the quality of product throughout the manufacturing process. Maintains the quality assurance program according to Company and Regulatory/Legislative standards and requirements, working closely with operations personnel to deliver on all Quality Assurance Key Performance Indicators (KPI’s).


As a QA Supervisor you can expect:

  • Competitive Annual Salary (compensation aligned based on experience)
  • Straight Days
  • Company Paid Life Insurance, Health, and Dental Benefits
  • RRSP Company Match
  • On the Job Training
  • Uniforms
  • Safety Shoe Allowance
  • Clean and Safe Work Environment
  • Teamwork
  • Continuous Skills Development
  • Employee Referral Program

Responsibilities:

  • Supervises the work of QA and Sanitation technicians to ensure all key responsibilities are performed according to Company and Regulatory/Legislative Requirements.
  • Provides regular training, instruction and guidance and maintains close surveillance over testing and inspection procedures to ensure the success of technicians.
  • Recommend enhancements to Corporate Standard Operating Procedures.
  • Coordinate random sampling program ensuring results are logged and action is taken on any production that requires holds, or production down time to investigate and fix problems.
  • Ensures all non- conformances are promptly investigated and resolved, involving the appropriate upstream and downstream process owners.
  • Communicate effectively and assertively with plant management to take appropriate action on production, including stopping production or holding product which is out of tolerance.
  • KPI Accountabilities – reporting, effective performance management and coaching to produce high performing technician team, meet budget requirements, eliminate quality related non-conformances, and reduce tanked product.

Education/Skills/Experience:

  • Post Secondary Degree or Diploma in related field combined with 2- 5 years quality assurance experience in the non-durable goods sector.
  • Working knowledge of requirements of applicable regulatory agencies, standards, legislation, etc.)
  • Strong interpersonal and communications skills to interact effectively with all functions and levels within the plant.
  • Effective planner and organizer to meet agreed upon business objectives.
  • Supervisory skills to effectively manage people and delegate. Other duties as assigned.
  • Highly analytical with solid mathematical skill set.
  • Proficient with use of office automation tools- Microsoft Excel, Word, for analysis, communication, and effective organization of work.

Working Environment and Physical Demands:

  • Physically fit to do manual labour tasks in a large-scale industrial facility.
  • Must be able to perform repetitive tasks for extended periods of time including standing, walking, bending, twisting, kneeling, reaching, and lifting.


Please let Ice River Sustainable Solutions know if you require accommodation during the hiring and selection process and we will work with you to make appropriate arrangements. Ice River Sustainable Solutions is an Equal Opportunity Employer.


We are committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.


Note to Recruiting Agencies

Ice River Sustainable Solutions does not respond to unsolicited emails from third party recruiters acting on behalf of job seekers. All candidates are encouraged to create their own online profile, allowing us to reference resumes effectively and advise when opportunities match your knowledge and skills. Any profiles created by recruiters on behalf of job seeking candidates will be deleted. This practice threatens future interactions between third party recruiters and Ice River Sustainable Solutions recruitment.

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