System Administrator

3 weeks ago

Oakville, Ontario, Canada The EPCM Group Global Full time

The EPCM Group is a global engineering, procurement and construction management firm. We are sharp, collaborative thinkers who thrive on a good challenge. EPCM's highly skilled global team includes mechanical, chemical, metallurgical, civil and electrical instrumentation engineers and designers.

We are seeking a skilled and self-motivated IT professional with expertise in managing and supporting complex infrastructure environments. The ideal candidate will possess strong technical abilities in Windows Server, Office 365, Exchange, backup solutions, and network security, and demonstrate excellent problem-solving and communication skills.

Key Responsibilities:

Office 365, Exchange, and Cloud Management:

  • Expertly manage Office 365 environments including licensing, user management, and cloud-based application support.
  • Administer Microsoft Exchange to ensure smooth email operations.
  • Manage Microsoft Intune and Entra alongside Active Directory, providing comprehensive identity, device management, and cloud security.

Windows Server Management:

  • Administer, maintain, and troubleshoot Windows Server 2016 and later versions.
  • Manage Active Directory, Group Policies, and ensure server security and compliance.

Backup & Data Recovery:

  • Operate and manage Veeam backup solutions to ensure data integrity and rapid recovery.
  • Develop and implement backup schedules, test restore processes, and manage SAN environments.

Network & Security Administration:

  • Configure and maintain network security devices such as SonicWall firewalls.
  • Oversee Barracuda solutions and Sentinel (or similar security platforms) to monitor and secure network traffic.
  • Apply a solid foundation in networking and TCP/IP protocols to troubleshoot and resolve connectivity issues.

Desktop & End-User Support:

  • Provide support for Windows desktop environments, ensuring optimal performance and timely issue resolution.
  • Develop and document standard operating procedures and best practices for system maintenance.

Communication & Collaboration:

  • Communicate effectively with technical and non-technical team members.
  • Excellent English communication is required; proficiency in Spanish is considered an asset.
  • Work independently and as part of a team, offering proactive solutions and reliable technical support.

Additional Duties:

  • Participate in IT project planning and execution, including system upgrades and migrations.
  • Monitor system performance, conduct capacity planning, and recommend improvements.
  • Ensure compliance with IT policies, security protocols, and industry best practices.

Qualifications & Experience:

Technical Skills:

  • Proven experience with Windows Server (2016 and beyond), Office 365, and Exchange.
  • Hands-on expertise in Veeam backup, SAN management, SonicWall, Barracuda, and Sentinel (or equivalent security solutions).
  • Strong foundational knowledge of networking and the TCP/IP stack.
  • Experience in managing Windows desktop environments in a corporate setting.
  • Working knowledge of Microsoft Intune and Entra for advanced device and identity management beyond Active Directory.

Education & Certifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Relevant certifications (e.g., MCSA/MCSE, Microsoft 365, Veeam, or network/security certifications) are a plus.
  • 10+ years' experience as System Administrator or related

Soft Skills:

  • Excellent problem-solving and analytical abilities.
  • Strong verbal and written communication skills.
  • Self-driven with the ability to work independently and manage multiple projects simultaneously.

Desirable Attributes:

  • Experience with virtualization technologies (e.g., Hyper-V, VMware) and cloud services.
  • Familiarity with IT service management (ITSM) practices.
  • A proactive approach to learning emerging technologies and IT trends.

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