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Customer Service Agent
3 months ago
Do you enjoy the aviation industry and are looking for a leadership opportunity? Are you passionate about aviation and looking to grow your career? If you've answered yes, we'd love to hear from you
So, would you say that going above and beyond is in your DNA?Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility? If you've answered yes, come join us
Executive Aviation is looking for permanent casual Customer ServiceAgents to work at the Masset Airport (ZMT) In Masset, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.
This role reports directly to an amazing Customer Service Coordinator who is there to support you.
What do we offer?
Executive Aviation is proud to have veryprogressive wage ranges with lots of earning potential. The range of salary for this position is $20.00-$23.60/hour. We have fantastic flight benefits with the airlines that we support, and great EA Travel perks. We want to see you grow and reach your goals The sky's the limit with Executive Aviation.
Responsibilities
- Following airline specific check-in policies and procedures
- Have proper security clearances
- Provide pre-flight first class or priority seating grooming for the flight
- Manage passenger boarding as per airline procedures
- Understanding flight document requirements and carry-on allowances
- Positively working with airline crew
- Kindly enforce airline and airport policies and procedures to passengers
- In some cases, learn how to bridge an airplane
- Other duties as assigned
Qualifications
- At least 2 years in customer service role is considered an asset
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
This position requires you to obtain a Restricted Area Identification Card (RAIC), which involves a full background check, would you pass this background check?* Yes No
Do you have access to reliable transportation?* Yes No
How many years of Customer Service experience do you have?* More than 1 year Less than 1 year
Are you legally eligible to work in Canada?*
How did you find out about this job posting?*
Did you hear about this job posting from a current EA Team Member? If so, who referred you?*
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