Housekeeper/Room Attendant
1 month ago
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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."
21.22 Hourly Canadian Dollar (CAD) pay basis
SummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Main Duties:
· Sweep, scrub, mop and polish floors
· Organize work schedule from the room status list, arrivals and departures via HotSOS
· Vacuum clean carpets, rugs and draperies
· Shampoo carpets, rugs and upholstery
· Dust and polish furniture and fittings
· Clean metal fixtures and fittings
· Empty and clean trash containers and dispose of trash in a sanitary manner
· Clean/disinfect washbasins, mirrors, tubs, toilets and showers with the proper chemicals. Wipe down glass surfaces.
· Make up beds and change linens as required and inspect and turn mattresses regularly
· Tidy up rooms for stay over guests
· Wash windows as scheduled
· Store all dirty laundry in line with company policy and sort, wash, load and unload laundry if required
· Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
· Cleans and maintains the cleanliness of corridors, public areas, public washrooms, and surrounding back areas
· Maintain all cleaning equipment and materials in a safe and sanitary working condition. Organize and restock cart as well as the service area at the end of the shift.
· Monitor and report any maintenance issues or safety hazards. Observe and report damage of hotel property
· Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies
· Check all appliances in rooms are in working order
· Realign furniture and amenities according to prescribed layout
· Respond to guest queries and requests and provide exceptional guest service at all times
· Ensure confidentiality and security of guest rooms
· Follow all company safety and security procedures
· Carries out any other reasonable duties and responsibilities as assigned.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
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Qualifications· A true desire to satisfy the needs of guests in a fast-paced environment.
· Ability to understand the service orders and requirements
· Ability to learnabout cleaning and sanitation products, techniques and methods, and cleaning sensitive materials
· Ability to learn how to operate cleaning equipment
· Physical stamina and mobility including ability to reach, pull, squat, kneel and bend
· Ability to lift, push and pull required load (usually about 30lbs)
· Ability to work in a team with integrity and confidentiality
Hyatt Regency Huntington Beach Resort and Spa | Huntington Beach , CA , US
Hyatt Regency Houston Downtown | Houston , TX , US
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