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Technical Analyst
3 months ago
Location: Ottawa (Ontario)
Classification: AS-04, AS-05, CS-02, FT-03, IT-02
Salary: $77,793 to $103,361 (Effective April 1, 2024)
Closing date: 21 August 2024 - 23:59, Pacific Time
Who can apply: FINTRAC employees and the general public in the National Capital Region.
Apply online
Important messagesWe are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
DutiesAs a Technical Analyst, your role will be to help the Agency’s various clients/stakeholders make better, informed decisions by changing and maintaining Corporate systems. In order to fulfill this role, the Analyst will be responsible for:
- Supporting new technologies implementation including COTS, Cloud and AI toolsets.
- Supporting the gathering and documentation of business requirements and translating these requirements into viable technology upgrades or maintenance.
- Support Senior IM/IT analysts to develop, design, implement and maintain Corporate software’s and Collaboration tools such as M365.
- Configure and manage M365 such as SharePoint by creating and managing sites, site collection features, groups using the admin center.
- Provide end-user support and coordination on different systems such as SharePoint, M365 applications, EDRMS and corporate systems.
- Contributing to the development, design, implementation and maintenance of corporate solutions (On-prem, SaaS, PaaS or IaaS).
- Create comprehensive user guides, manuals, and online help documentation for M365 and others corporate systems and applications.
At FINTRAC, we help to combat money-laundering; terrorist activity financing and threats to the security of Canada. We embrace FLEXIBILITY, VALUE our TALENT, INNOVATION and DIVERSITY
Intent of the processThe intent of this process is to fill one (1) indeterminate position. Qualified candidates will be considered for future vacancies (indeterminate and term), with various language requirements, as they arise.
Positions to be filled: 1
Information you must provideYour résumé.
Essential QualificationsEDUCATION: Successful completion of 2 years post-secondary educational (college or university) in computer science, information technology, information management or another field relevant to the position to be staffed or an acceptable combination of education, training and one year minimum of relevant experience in information technology.
EXPERIENCE:
- EX1. Experience implementing and integrating Software solutions in two (2) of these environments: SaaS, PaaS, IaaS on cloud.
- EX2. Recent experience providing end-user support and troubleshooting on related systems and tools.
- EX3. Experience in managing and administering document management, collaboration or storage systems such as SharePoint.
- EX4. Recent experience in supporting IT projects.
- EX5. Experience in technical writing such as Q&A, knowledge base article and procedure documentation.
- AEX1. Experience with Power Platform (Power Automate, Power Apps, Power BI and more).
- AEX2. Experience with SharePoint Online development and administration.
- AEX3. Knowledge of UI/UX design principles.
Top Secret security clearance - You must be a Canadian Citizen and eligible for a Top Secret security clearance to FINTRAC's standards.
Other informationAccessibility is part of our mandate and preoccupations. As a result, in support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as Indigenous peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs.
We thank all those who apply. Only those selected for further consideration will be contacted.
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