After Hours Supervisor

4 weeks ago

Toronto Ontario CA, Ontario TNG Community Services Full time

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House


POSITION TITLE: After Hours Supervisor - Relief

DEPARTMENT: Independent Living

STATUS: Relief, non-bargaining unit

# HRS / WEEK: Varies

CONTRACT DATES: n/a

REPORT TO: Senior Manager, Client Care Services

HOURLY RATE: $39.08


GENERAL DESCRIPTION: Reporting to the Senior Manager, Client Care Services, the incumbent is responsible for tasks related to After Hours service and support for the provision of all Personal Support and Homemaking programs and services. The incumbent will provide intake and coordination of newly assigned and current clients, supervise Personal/Home Support Workers and provide crisis intervention as required when on duty.


MAJOR DUTIES:

Provide crisis intervention for clients and staff, communicate as needed with agency office staff to provide, coordinate and receive information about client/staff (e.g. service scheduling, service house, case management issues, P/HSW supervision, new client intake etc.)

Coordinate and schedule client visits for assigned cases and new client referrals

Maintain a good working relationship with the funders (e.g. HCCSS) including effective communication and follow up of critical issues after hours

Work effectively with all TNG staff in the event of staff absence as required and according to staff availability and seniority

Continuous monitoring of HPG and timely response according to urgency of update e.g. hospital holds, referrals, service updates, etc.

Monitor TNG office voicemail and email as required and follow up as needed

Ensure accurate scheduling of services in accordance with contractual obligations and service authorizations

Other related duties as assigned.


REQUIREMENTS & QUALIFICATIONS:

  • Minimum 3 years related supervisory experience
  • Post-secondary diploma or degree in social services, gerontology or other related discipline; or equivalent combination of relevant education and work experience
  • Excellent initiative, judgement, conflict resolution, problem solving, organizational, interpersonal and team building skills
  • Experience supervising staff in a unionized environment is an asset
  • Sensitivity and experience working with people from diverse communities, and knowledge of issues affecting seniors, homeless and marginally housed populations, chronically ill and low-income adults, and the implementation of non-discriminatory policies
  • Excellent communication skills (written and verbal)
  • Work experience, proficiency with scheduling software and databases such as CIMS and AlayaCare
  • Proficiency with computers, programs such as MS Word, Excel, Outlook, Internet
  • Ability to work effectively, independently and offsite
  • Ability to work flexible working hours including overnights and weekends
  • Previous working experience in a community-based organization is an asset
  • Fluency in a second language is an asset


TNG is committed to reflecting the communities we serve and to nurturing a respectful and inclusive work environment for all. We encourage qualified applicants of all ages, races, colours, ethnic origins, religions, abilities, gender identities, gender expression and sexual orientations to apply. Candidates invited for an interview are encouraged to inform Human Resources in confidence of their accommodation requirement

  • After Hours Relief Manager

    3 days ago

    Toronto, Ontario, Canada TNG Community Services Full time

    About TNG Community Services:TNG Community Services is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community House.POSITION TITLE: After Hours Supervisor - ReliefDEPARTMENT: Independent LivingSTATUS: Relief, non-bargaining unit# HRS / WEEK: VariesREPORT TO: Senior Manager, Client...

  • PSW Supervisor

    1 week ago

    Toronto, Ontario, C6A, Ontario, Canada TNG Community Services Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HouseJOB OPPORTUNITY Job#TNG2024-166POSITION TITLE: PSW SupervisorDEPARTMENT: Independent LivingSTATUS: Contract Full-Time, non-bargaining unit# HRS / WEEK: 21CONTRACT DATE: January 20, 2025 to...

  • Supervisor, Visual and Operations

    2 months ago

    Toronto, Ontario, C6A, Ontario, Canada Hudson's Bay Company Full time

    Address:419 King Street West Oshawa Shopping CentreLead a Brilliant Career.Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people...

  • After School Program Coordinator

    6 days ago

    Toronto, Ontario, Canada County of Brant Full time

    The County of Brant seeks a qualified individual to fill the role of After School Program Leader. This position plays a vital part in the success of our After School Program, ensuring a safe and engaging environment for participants.Key Responsibilities:To foster a deep understanding of child development and implement strategies that promote healthy growth...

  • Site Supervisor

    1 month ago

    Toronto, Ontario, Ontario, Canada Humani HR Full time

    Our client is a construction management services company servicing Toronto and surrounding regions. They are seeking a Site Superintendent to join the growing team! The Site Superintendent will be responsible for directing and supervising the activities that take place at various project and site locations, including site safety, planning logistics,...

  • Part-Time Animator/Video Editor

    15 hours ago

    Toronto, Ontario, C6A, Ontario, Canada Behaviour. An ideas company. Part time

    Part-time Animator / Video Editor - Job DescriptionAn Agency That Leads with HeartWe all aspire to work in a place where our efforts have purpose, our growth is nurtured, and the culture values connection and care. A company that doesn’t just promise better work but delivers it by leaving everything—and everyone—it touches better than before. At...

  • Linux System Administrator

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada LanceSoft, Inc. Full time

    Senior System Support Specialist (Solaris/Red Hat Linux)Location Address: remote (Eglinton) Contract Duration: 3+ monthsSchedule Hours: 9am – 5pm, Monday – Friday, 37.5 hrs per week (Weekend and after hours support will be required) Typical Day in the Role:This role will include project work and interacting with multiple team members.There is occasional...

  • Vice President, Construction and Environmental

    4 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Hays Full time

    ** Accepting applications until Jan 3rd 2025. All candidates who meet the requirements will be contacted after that. Thank you **Your new companyHays is very excited to partner with CreateTO, an organization applying a strategic, city-wide lens to Toronto's real estate holdings with a focus on working for the people of Toronto and building the city we...

  • Full-Time Resident Services Scheduling Coordinator- VCT

    2 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Extendicare Canada Inc. Full time

    Job Description Department: Resident ServicesPosition: Resident Services Scheduling Coordinator Weekdays 3:00pm-11:00pm (75 hours a bi-weekly) Including alternative weekendsStatus: Permanent Full-timeDate Required: ASAPApplication Deadline: Tuesday December 24, 2024This position is responsible for scheduling, payroll entry and other administrative and...

  • Digital Marketing Intern

    2 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Other.™ Full time

    THE OPPORTUNITY:Other. is excited to offer a 4-month paid internship opportunity within our Media Planning & Strategy team, perfect for someone eager to gain real-world experience and jumpstart their career. Our goal is to hire someone who can be developed into a full-time, permanent hire, after the conclusion of the internship.This role is an excellent way...

  • Full Stack Java Developer

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Delpath Full time

    Full Stack Java DeveloperLocation Address: Hybrid - Scarborough– Minimal days in office-mostly remote-want candidates in GTA in case need to come inContract Duration: 1 yearPossibility of extension & conversion to FTENumber of Positions: 1Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week- need to be available 6 days/week during branch hours to...

  • Maintenance Supervisor

    4 weeks ago

    Brant, Ontario, Ontario, Canada Hartmann North America Full time

    We require a MAINTENANCE SUPERVISOR for our Brantford, Ontario location.Shift Openings: Fixed Day Shift Continental & Fixed Night Shift Continental (12 hour)Salary: CompetitiveFounded in 1917 in Denmark, Hartmann is the world's leading manufacturer of moulded fibre egg packaging.The Maintenance Supervisor oversees the shift maintenance operations with...

  • Marketing Manager

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Intelliswift Software Full time

    Job Title: Marketing ManagerLocation: Toronto, ON M5X 1A1 (Hybrid - 2 days in office)Duration: 12 monthsContract Type: T4Pay Rate: CA$46.62/hourJob DescriptionThe primary objective of the Marketing Manager supporting Model Marketplace is to build awareness and grow client adoption and assets for the Model Marketplace product, working closely with internal...

  • Production Supervisor

    1 month ago

    Sudbury, Ontario, Ontario, Canada Lactalis Canada Full time

    Job Title: Production Supervisor Location: 500 Barry Downe Rd, Greater Sudbury, ON P3A 3T3About Us:Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite...

  • Senior Platform Engineer with experience in managing Azure platforms/infrastructure and cloud automation tools for a large Insurance client.

    2 months ago

    Toronto, Ontario, C6A, Ontario, Canada S.i. Systems Full time

    Senior Platform Engineer with experience in managing Azure platforms/infrastructure and cloud automation tools for a large Insurance client.Duration:Full-Time (Contract to Permanent after 900 hours - Roughly 6-Months)Location:Hybrid (3 days in office - Toronto, ON)Responsibilities:Support with the design, build, and maintenance of cloud-based platform...

  • Bull Crew Supervisor

    2 months ago

    Toronto, Ontario, Ontario, Canada Trillium Guideway Partners Full time

    Who we are?The Primary Construction Team consists of ACCIONA Infrastructure Canada Inc. (ACCIONA) and Amico Major Projects Inc. (Amico), as Trillium Guideway Partners (TGP).What is the project? The Ontario Line (“OL”) is a fully integrated, stand-alone, rapid transit system that connects Ontario Science Centre to the Exhibition and Ontario Place grounds....

  • Mainframe Developer

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Tata Consultancy Services Full time

    Inclusion without ExceptionTata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our...

  • Digital Marketing Coordinator

    5 days ago

    Toronto, Ontario, C6A, Ontario, Canada Generis Full time

    Who We Are: Generis organizes and delivers industry leading B2B conferences allowing business leaders to discuss, learn and network. Our focus on transforming the way people connect has allowed us to work with exciting brands such as Amazon, Tesla, NHL, NASA, AstraZeneca, Ford and more! Join a diverse and energetic team, collaborating to produce world-class...

  • Occupational Therapist

    2 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Humber River Regional Hospital Full time

    Position Profile Humber River Health. Lighting New Ways In Healthcare. Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in...

  • Investment Associate

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Intelliswift Software Full time

    Job Title: Investment AnalystLocation: Toronto, ON M5B 1S8 [in office twice a week on a rotational basis to cover team functions that can only be done on site]Duration: 6 monthsContract Type: T4 Pay Rate: CA$41.38/hourRole Mandate: Provides end-to-end support for client’s mutual funds, ETFs, segregated funds, term investments, and savings products for...