Atlassian DevOps Engineer
1 week ago
Atlassian DevOps Engineer
Montreal, QC (Need Onsite day 1, Hybrid 3 days from office, No Remote).
Fulltime and Contract
Job Description:
This resource will partner with the current team providing support to our customers using JIRA and Confluence. Primary responsibilities will be working service request and incident management. 80% of their time will be spent working tickets 20% of their time will be spent consulting/teaching current team about best practices. Consulting time will not be structured but expected to take place during every day work assignments.
Responsibilities:
Collaborate with stakeholders to gather requirements and provide solutions for applications and vendor integrations.
Install, manage and administer JIRA/Confluence add-ons, plugins, and extensions.
Implement Tools upgrades, and coordinate infrastructure maintenance and system migrations.
Assist in issue resolution by creating, assigning, and documenting tickets for issues.
Prepare application administration documents, end-user documentation, and training materials.
Set up, configure, and administer the JIRA/Confluence environment, including user management and security schemes.
Optimize JIRA/Confluence setups and workflows, and develop metrics dashboards for performance reporting.
Build integration and administrate between Atlassian products (JIRA, Confluence, etc.) and non-Atlassian applications using REST APIs.
Requirements:
Bachelor’s degree in a related field or equivalent knowledge and a minimum related work experience of 5+ years in the areas listed below.
Expert-level experience with the Atlassian products: Jira, Confluence, Crowd
Proven experience automating and monitoring Atlassian products
Expert in the delivery of CI/CD (Continuous Integration Continuous Development) solutions
Proven experience with on-premise / self-hosted Kubernates
AWS knowledge / Azure Power Platform, and familiarity with core Cloud concepts
Experience with AdobeSign, Bitbucket, Qtest, Miro is an asset
Ability to perform as Lead technician in integrations or implementations of any of the Atlassian tool suite
Experience with setup, configuration, and administration of the JIRA/Crowd/Confluence in a Datacentre environment.
- Excellent Understanding of the Script Runner plugin for Jira
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