Food Service Supervisor FOH

4 weeks ago

Toronto Ontario MV M, City of Toronto, Canada Forno Cultura Full time
ABOUT US

Forno Cultura is a 3rd generation bakery founded in April 2013 by Andrea Mastrandrea. As an architect with family history in the baking and culinary arts, Andrea came back easily to make a space that connects people with food, in an honest, simple way. The design concept of Forno Cultura is open and transparent letting people into the process of baking. The collection of foods includes both sweet and savoury and a landscape of the highest quality ingredients coming together to make exceptional tastes.

JOB DESCRIPTION AND EXPECTATIONS

_Maintain Forno's brand integrity as the chief brand ambassador. Your main focus will be on ushering a fun, happy, inclusive, energetic and engaged hospitality and food environment by being the chief happiness officer of the team, ensuring they are having the most fun at all times._

HOSPITALITY
Ensure service standards are at industry best and team is creating lasting relationships
Increasing client engagement and service aptitude
Be in charge of health and safety standards and up to date certifications

OPERATIONS
Ensure operations efficiency by managing all aspects of PRODUCTS:
Organizing and ordering of food supplies daily or as needed
Maintain and exceed daily sales goals
Maintain labour costs at an assigned weekly target

WASTE MANAGEMENT
Ensure correct management of waste including waste minimization

MAINTAINANCE
Maintain Store Cleanliness and Operations efficiency

EXPECTATIONS:

As a supervisor you're part of our leadership team. That means that you should:
Be an exemplar of our core values throughout your work and become a brand ambassador
Proactively raise issues and questions and bring solutions to the table
Make decisions with openness and fairness, seeking staff input whenever possible.
Keep staff members informed about the organization (and bring staff into organization-wide decision-making).
Stand behind the organization's decisions and work ardently toward their realization, even if you would have chosen a different direction.
Be a fair, open and honest leader
Maintain open and honest communication among all team members
Encourage positive collaboration among team members

Job Types: Full-time, Permanent

Pay: $18.00-$19.50 per hour

Expected hours: 35 - 40 per week

Benefits:
Casual dress
Company events
Dental care
Extended health care
Life insurance
Store discount
Schedule:
Weekends as needed
Supplemental pay types:
Tips

Work Location: In person

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