Orthodontic Receptionist

3 weeks ago

Toronto, Canada Corus Orthodontists Full time
Come and join our team today and deliver exceptional patient experiences.

Forest Hill Orthodontics is looking for a passionate, energetic, Orthodontic Receptionist to join our well-established beautiful practice in Toronto, Ontario.
We pride ourselves on our exceptional patient experience, our amazing team, and our state-of-the-art facilities. Our team is the secret to our success and as a Orthodontic Receptionist, you will play an important role in ensuring our patients have a positive experience in our clinics.
What you will benefit from:
• A competitive hourly wage
• A competitive total rewards package with an employee benefits program that includes extended health coverage, PLUS an additional health spending account and an employee & family assistance program.
• Being part of a collaborative and engaging team that prioritizes employee development.
• Partnering with and learning from an experienced network of professionals.
• We are part of the Corus Orthodontists family which is a growing orthodontic partnership network that provides an ideal balance of support and autonomy for orthodontic specialists at all stages of their careers. We are one of the fastest growing orthodontic partnerships with over 60 practices and 950 team members.
What you will be doing - Responsibilities:
• Welcome patients as main point of contact when they arrive at the practice
• Respond promptly to incoming calls in a professional and enthusiastic manner
• Schedule and reschedule appointments
• Manage patient communication services such as office email, text, and website communication
• Manage incoming and outgoing mail and report
• Provide administrative support to the orthodontic staff
• Scheduling, patient appointments, managing patient accounts, inputting new patients into the computer system
• Answering phone calls and emails
• Other administrative support as required
What you need to know:
• This role will be conducted from our Toronto practice location.
• Our successful candidate will work Monday-Friday
Who you are:
• You are an outgoing, confident, individual, with a passion for patient care.
• Goal-driven, with an amazing work ethic, you are focused on helping the practice grow
• A natural ability to develop relationships with patients, parents, and your team.
• You have a positive attitude with a strong desire to provide an excellent customer experience.
• Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
• You are observant and a good listener.
What you bring - qualifications:
• Previous experience in an Administrative Assistant/Receptionist role preferred
• Ability to be respectful of others and act with discretion at all times
• Ability to work independently and in a team environment
• Proficiency in Microsoft Word and familiarity with office management software for scheduling and billing
• Proficiency in typing and keyboarding skills
• Excellent organizational and time management skills
• Excellent verbal and written communication skills
• Excellent social and interpersonal skills
• Ability to prioritize tasks
• Self-motivated and reliable
How to Apply:
We know that applying to a new role takes a lot of work and we sincerely value your time and your interest in Forest Hill Orthodontics. We are looking forward to reading your application. We thank all applicants, though only those selected for an interview will be contacted.
At Forest Hill Orthodontics & Corus Orthodontists, we are committed to fostering an inclusive and welcoming environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We take pride in being an inclusive employer that celebrates diversity and treats all applicants equally, and without discrimination. Our recruitment team is dedicated to providing equal opportunities and reasonable accommodations. If contacted to discuss your application, please inform your Recruitment Specialist if an accommodation is required.
Visit our website for more information:

Corus has a strong commitment to diversity and all qualified candidates will be considered.

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