Sommelier
1 month ago
• Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience.
• Ensure efficient and personalized guest service.
• Lead by example and be a pro-active member of our serving staff.
• Guiding guests through available food & beverage (wine/spirits) options, assisting with selections and pairings.
• Stocking, product rotation & quality control for all food & beverage outlets.
• Assist with the planning, organization, direction, and control of Wine & Spirit offerings.
• Create and execute tastings and training seminars for the service team, and guests, as directed by management.
• Support the service team and floor manager while on shift.
• Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant wine & spirit financial goals and helping to analyze, review, and follow up on these monthly results.
• Maintain cleanliness & organization of storage areas such as fridges, storage room and kitchen.
• Familiarize yourself with the requests of Return Guests and Special Attention guests, to better serve them on the floor and look for opportunities to exceed their expectations.
• Continued education and research on new product within the food & beverage industry.
• Regular team, supervisor, and food & beverage meetings.
• Our ideal candidate will embody Fine Dining culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:
o Previous experience both as a server and sommelier in a fine dining restaurant with specific focus on wine and spirit service.
o A professional attitude and an appreciation for detail.
o Thorough knowledge of wine, spirits and other alcohols; extensive knowledge of BC wines and Old World wines a must.
o Self-motivation for continuous education about wines and spirits.
o Professional and positive attitude in every aspect of the position.
o Consistent punctuality and dedication.
o A calm, polite and composed demeanor.
o Valid Serving It Right Certification.
o Sommelier Certification Diploma.
o A mutual understanding of your employment duration will be determined during your interview.
Licence/Certification:
• Authorization to work in Canada (required)
• Serving It Right Certification (required)
• Work Location: In person
Minimum 2 years work experience in 'Fine Dining'
Pay: TBD
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