Customer Success Manager

3 weeks ago

Ontario ON, Canada TAC Security Full time

About Us TAC Security is a leading global cybersecurity and a publicly listed company valued at $1 billion. Our flagship platform, ESOF (Enterprise Security in One Framework), powers vulnerability management, cyber risk quantification, and AI-driven security assessments for Fortune 500 companies, governments, and startups worldwide. Recognized as a Great Place to Work and a Great People Manager Company (Forbes & The Economic Times), we partner with tech giants like Google, Microsoft, and Meta to advance cybersecurity innovation. Role Overview: Focus on managing existing North American clients, ensuring high retention, renewals, and upselling TAC Security's products (AASA, ioxt, SOCify). Key Responsibilities: • Manage relationships with current clients and ensure renewals. • Upsell and cross-sell AASA, ioxt, and SOCify. • Understand client needs and align product solutions. • Prepare and deliver client proposals. • Serve as the main point of contact for support/escalations. Requirements: • 2-5 years' experience in SaaS/cybersecurity sales or account management. • Strong client relationship management skills. • Proven track record of upselling/cross-selling. • Excellent communication and customer-facing skills

  • Customer Success Manager

    4 weeks ago

    Ontario (ON), Canada Musashi AI North America Full time

    Musashi AI North America, Inc. is a growing hardware and software focused company that builds and develops smart vision solutions for quality assurance in manufacturing environments. Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities...

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    4 weeks ago

    Ontario (ON), Canada Apex Systems Full time

    Enterprise Customer Success ManagerApex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for Customer Success Managers with experience with Saas, experience working with business development and relevant industry experience.Start date: ASAP.Office Location: 100% remote (within Canada)Hybrid:...

  • Customer Success Manager

    4 weeks ago

    Ontario, Canada Musashi AI North America Full time

    Musashi AI North America, Inc. is a growing hardware and software focused company that builds and develops smart vision solutions for quality assurance in manufacturing environments. Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities...

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    1 week ago

    Southwestern Ontario, Canada DigitalEd Full time

    Customer Success Manager Relationship Management - Account Growth - Solution Advocacy DigitalEd is a fully remote global organization headquartered in Waterloo, Ontario, Canada. Employees work remotely throughout the United Kingdom, United States, Australia, the Philippines, and Brazil. This position is open to candidates residing anywhere throughout British...

  • Customer Success Manager

    7 days ago

    Southwestern Ontario, Canada DigitalEd Full time

    Customer Success Manager Relationship Management - Account Growth - Solution Advocacy DigitalEd is a fully remote global organization headquartered in Waterloo, Ontario, Canada. Employees work remotely throughout the United Kingdom, United States, Australia, the Philippines, and Brazil. This position is open to candidates residing anywhere throughout British...

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    7 days ago

    Southwestern Ontario, Canada BusPlanner Full time

    OverviewBusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space.You’ll serve as the primary...

  • Customer Success Manager

    3 weeks ago

    Southwestern Ontario, Canada BusPlanner Full time

    Overview BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space. You’ll serve as the primary...

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    4 hours ago

    Whitby, Ontario, Canada McGraw Hill Full time

    OverviewImpact the MomentWhen was the last time you experienced the impact of your work? Our Higher Ed Sales team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to touch lives across the world and experience first-hand the difference your hard work makes.How You Can Make An ImpactAs aCustomer...

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    4 weeks ago

    Waterloo, ON, Canada Musashi AI North America Full time

    Musashi AI North America, Inc. is a growing hardware and software focused company that builds and develops smart vision solutions for quality assurance in manufacturing environments. Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities...

  • Customer Success Manager

    2 weeks ago

    Toronto, Ontario, MEE, Canada Cority Software Full time

    POSITION DESCRIPTIONPOSITION:     Customer Success ManagerREPORTS TO: Manager, Customer Success Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment...