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Sales Coordinator

3 months ago

Edmonton, Canada Bunzl Canada Full time

We are looking for a Full time Sales Coordinator to provide administrative and customer support to Bunzl Industrial's growing Sales Team.

Responsibilities:

  • Key contact between Customers, Sales Representatives, Vendors and the Inside Operations Team.
  • Maintain and manage customer expectations for order time frame for delivery
  • Order Entry & tracking, coordination with freight companies and our internal warehouses to ensure product on order is arriving on time to meet the customer's needs.
  • Source special order product for customers, provide back-order substitute suggestions and support to our internal CSR and sales team
  • Running open order and sales history reports and other administrative duties
  • Manage and keep organized shared inbox of customer requests and maintain a high level of service response.
  • Become a subject matter expert on the products we supply to make product suggestions and quotes for customers.
  • Collaborate and work closely with the sales team in order to help them with sales and orders to grow the business. This could include but not limited to; looking for gap sales within current accounts, looking for prospect accounts within the reps territory, calling prospect accounts to locate the correct contact, making an appointment for a Rep in a new Prospect account.
  • Become profit managers by coordinating with selling executives to review all low margin items in order to provide substitutes or interface with vendors for additional cost support.
  • Support the Ecomm. platform and drive customer set up

Requirements:

  • Hands-on experience with ERP and CRM systems
  • Proficiency in MS Office Suite, particularly Excel, PowerPoint, Word and BI.
  • Sense of ownership and pride in your performance and its impact on the business.
  • Critical thinker with strong problem-solving and analytical skills; recommends solutions, resolves problems, and maintains a positive approach.
  • Proficiently handle confidential and time-sensitive material
  • A self-starter who works well in both a team environment and independently without constant supervision.
  • Solid organizational and time management skills with attention to detail.
  • Great interpersonal and communication skills (verbal & written).
  • Elite customer service and inter-personal skills.
  • Ability to thrive in an agile, fast-paced environment.
  • Ability to be a team player with a high level of dedication.

Experience/Education:

  • College/University degree or equivalent work experience.
  • 2 years' experience in a similar role is preferred.

What's in it for you?

Bunzl Canada Inc. (bunzlcanada.ca) provides the cleaning and hygiene products, food and retail packaging, safety products and industrial supplies that keep over 45,000 Canadian businesses running, every day. We are one of the largest, most successful global companies in Canada with a long-standing track record of retaining, developing, and investing in our people.

Come showcase what you can do in a fast-moving, evolving company that provides competitive compensation, benefits, RRSP Match, Share Save (Stock) opportunities, performance incentives and career development opportunities. You'll find the support, leadership, and workplace culture you need to achieve your full potential. When you are successful, we are successful At Bunzl, we don't just say our people are our greatest asset, we really mean it. Let's talk about your future.

Interview guidance

Bunzl is an Equal Opportunity Employer committed to fostering an inclusive and accessible environment reflecting the diversity of the communities in which we operate. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.

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