Retail Store Manager

1 week ago


Courtenay, British Columbia, Canada Suzanne's Full time

Suzanne's in Crown Isle Shopping Centre is Now Recruiting a SUPERSTAR MANAGER
Do people describe you as approachable, up-beat, and engaging?

Are you a natural leader who understands how to lead through people?

If you have a desire to work in a management position with a company who has been inspiring & styling women for over 50 years -
You have come to the right place

About Your Role
We have deep-rooted clientele between the ages of who have supported Suzanne's for years and appreciate personalized, one-on-one attention. As the Store Manager, you will be responsible for proactively overseeing and coaching a passionate team of Fashion Associates.

Our Store Managers are at the center of all store activities - ensuring exceptional customer service is being delivered, sales are generated, promotions are highlighted, and participates in all the essential duties that are necessary to the effective execution of day-to-day store operations, including:

  • Managing a team of associates to achieve key performance indicators using appropriate leadership methods.
  • Recording, tallying, and verifying store and individual employee sales targets.
  • Leading and directing strategic planning, store marketing, operations, and scheduling.
  • Overseeing onboarding, training, performance, and support of new associates.
  • Responsible to proactively communicate procedural updates and changes to retail team.
  • Ensuring company customer service delivery standards are achieved through continuous improvement strategies.
  • Preparing reports and statistics related to areas of responsibility for Senior Leadership Team.
  • Collaborating with head office on expected deliveries of new merchandise.
  • Communicate with HO on a regular basis to support clients, store operations, and employee relations.
  • Uphold company culture and core values.

Why You'll Love Working with Us:

  • We are creative, fun, and passionate about fashion.
  • Build a stylish wardrobe with a 50% employee discount
  • Comprehensive extended health & dental benefits.
  • RRSP & DPSP matching after 2 years.
  • You will receive educational insight and knowledge of our Canadian brandlines.
  • You will have opportunities for professional development and future advancement.

Job Types:
Full-time, Permanent

Salary:
From $20.50 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • RRSP match
  • Store discount

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Commission pay

Application question(s):

  • Tell us about your relationship with fashion?
  • Describe your management style to us...
  • Is there anything that would prevent you from fulfilling the requirements of this role? (Standing for long periods of time, lifting boxes up to 30 lbs., climbing ladders, vacuuming/dusting)

Experience:

  • Retail management: 2 years (required)

Licence/Certification:
- driver's licence (required)

Work Location:
In person

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