Customer Service Retail Crave Ambassador

1 week ago


Saskatoon, Saskatchewan, Canada Crave Cupcakes Full time
Crave opened in September 2004 with a passion for baking. We bake today, the same way we started, from scratch each morning cracking every egg. The best part of our day is sharing our cupcakes, cakes, and cookies with our customers. We now have six Crave locations; four in Calgary, one in Edmonton and one in Saskatoon. We pride ourselves on being a great bakery and a great employer.

This position will involve workingalongside our team in our retail bakeries. You will be the brand ambassador creating inviting environments for our customers to be welcomed with a smile. We are looking for an employee that can work Thursday-Saturday and is available in the fall.

Your Roles and Responsibilities will include:

  • Act as a company advocate and embody the Crave values
  • Help Crave guests with baking services in store and through future order placement
  • Deliver exceptional guest service.
  • Practice proper credit card and cash handling procedures through our pointofsale system
  • Understand and subscribe to the Crave Values & Vision
  • Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment
  • Box and package all customer baking with care
  • Mastery of Crave's from scratch menu
  • Offer bakery support when required

We are looking for someone who:

  • Loves the Crave brand as much as we do
  • Care deeply, genuinely and passionately about customer support and about the role it plays in making a customercentric team successful.
  • Able to think critically in the moment
  • Strong organizational skills
  • You strive to gain insights from your mistakes
  • You seek constructive feedback from colleagues and supervisors to improve results
  • You are high energy with the ability to energize others
  • Team oriented
  • You love to smile
This is an hourly position with a comprehensive benefits package.

If this opportunity sounds like a great job for you, please submit your resume and cover letter we look forward to meeting you.


Job Types:
Full-time, Part-time

Part-time hours: 20-40 per week

Salary:
From $13.00 per hour

Benefits:

  • Dental care
  • Disability insurance
  • Discounted or free food
  • Life insurance
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Overtime
pay

Education:

  • Secondary School (preferred)

Experience:

- customer service: 1 year (preferred)

Work Location:
One location

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