Head of Compliance Operations

1 week ago

Prince George, British Columbia, Canada BC Cancer Full time $128,298 - $184,428

The Director, Clinical Operations reports to an Executive Director and works in a co-leadership, partnership with Medical Director(s) with responsibility for clinical program(s)/service(s) with multiple direct management reports, ensuring clinical continuity and prioritization across the assigned programs and/or services in the respective streams is shared and best utilized for overall success and performance.

The Director provides leadership and direction for the overall management of the assigned programs and/or services including overseeing multiple program/service areas, creating and facilitating an environment of evidence-based care and culturally aware practices.

direction and develops strategies and operational plans that effectively support the delivery of patient care services.

Responsibilities include identifying service and budget priorities, allocating resources, program development, planning of goals and objectives, coordination of service delivery systems, and establishing and monitoring benchmarks and quality indicators.

The Director establishes the operational framework and infrastructure for program delivery and planning and allocates and manages all human and financial resources including anticipating and planning for future changes that will affect service delivery.

The Director collaborates and develops cooperative relationships with strategic partners and interest groups across the province, to facilitate a seamless continuum of care, and to provide leadership in resource and service planning at a provincial tertiary level.

The Director functions independently and utilizes strategic and innovative approaches to the planning and delivery of care.

Oversee the delivery of services working in a co-leadership, partnership with Medical Director(s) to ensure the provision of culturally safe, anti-racist, trauma-informed patient and family centered, evidence based, best practice clinical care as it relates to the assessment and treatment of patients and
implementation of proposals for new or expanded programs or redistribution of resources. Develops and deploys mechanisms for monitoring performance and progress in achieving performance. Gather patient information for medical appointments to assist in facilitating an efficient patient flow.

Oversee and provide leadership on systems and processes to support the development and management of annual operating and capital budgets, including sponsoring and developing business cases.

Oversee and provide leadership on systems and processes to support all aspects of contract tendering, negotiation, approval, implementation and ongoing monitoring.

Coordinates relationships between regional medical and operational teams, and the deployment of resources.

A level of education, training, and experience equivalent to a Master's Degree in a relevant discipline such as Nursing, Health Care Administration, or Business Administration, and minimum of ten (10) years recent related experience including experience a senior administrative position within a health care organization.

Excellent time management skills.
Effective fiscal and financial management skills.
Ability to lead people, manage change, develop strategy and execute on plans.

Demonstrate ability to function effectively in a highly dynamic environment, building and sustaining effective relationship including the ability to interact tactfully and effectively with staff at all organizational levels both internally and externally to PHSA.

Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.
Proficiency in the use of personal computers and applicable software applications.

Understanding of various reports including Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.

Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act

Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.

Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.

Annual statutory holidays (13) with generous vacation entitlement and accruement.

PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).

Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.


Job Type:
Regular, Full-Time
Salary will be prorated accordingly for part time roles.

Hours of Work:

Monday-Friday; As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

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