Senior Project Delivery Consultant

1 week ago

Richmond Hill, Ontario, Canada Johnson Controls, Inc. Full time

Responsible for project estimating, design, overall sales process from inception through contract signature for the project portfolio within the Area team.

Responsible for projects within the local geography as assigned by AGM and /or Development Manager, determining resource levels to attain schedule milestones and monitors workforce levels to ensure conformance with the construction delivery plan.

Controls change/scope creep, ensuring that all scope changes are quickly and properly documented and that change orders are approved prior to the performance of work in partnership with assigned Construction managers.

Takes ownership of the development of the project execution plan, project schedule and project budget and represents these elements to the client as needed by the Development Manager during the pursuits.

Strategizes and collaborates with the Sales and Engineering, within the Area team, to secure customer facing contracts. Develops and maintains Customer and Subcontractor relationships.

The SI Delivery Consultant is actively involved in the local contracting community, industry organizations, and networks with local subcontractors.

Responsible for maintaining high customer satisfaction for projects during the Development and turnover to Delivery phases.
Works collaboratively with the Development Team members to establish and maintain local market dominance.

Assists the SI Delivery Manager to effectively plan for future resource needs and assists in allocating resource needs to meet near term commitments.

Assesses development needs and works with the SI Delivery Manager to assign Construction Managers, as needed, to provide sales support activities early in the audit process to provide input on vendor/partners selection, scope enhancements, value engineering, risk assessment etc.

Assesses Project delivery needs and works with the SI Delivery Manager to assign Construction Managers, as needed, to area projects.

Assists the Development Manager in the preparation of the annual financial operating plan for the projects business.

Self-performs sales support activities early in the audit process to provide input on vendor/partners selection, scope enhancements, value engineering, risk assessment etc.

Self-performs cost estimating, project scheduling and construction management of projects secured by the area team where applicable.
Manages the profitable development of the Area team's project portfolio.

Ensures that all projects are estimated and prepared accurately, their contributions are developed on-time and within scope of the project being developed.

Develops billing and payment schedule and assists Development team in negotiating most favourable terms.

Understands project scope and customer expectations and communicating to Development and Delivery team members as necessary throughout the project lifecycle.

Plans and schedules development activities pertaining to future delivery. Broad knowledge of commercial/contractual complexity/deal structure/financial acumen/disciplines of supply chain...negotiation skills...communication skills...c-level relationships.
Established long term customer and contractor relationships. Develops initial project delivery plan and project schedule for each assigned project.
Coordinates with SI Delivery Manager for required resources for project delivery.

Determines the duration construction resources will be assigned to the projects by developing a preliminary project schedule in MS project or similar.

Establishes customer touch points throughout the life cycle of projects to gain feedback on customer satisfaction. Communicates customer feedback to broader development and delivery teams when received. Remains a project resource for the duration as needed.
Effectively communicates the status of projects to Development Manager as required.
Fosters and maintains good working relationships with subcontractors.
Fosters and maintains good working relationships with JCI internal enterprise Digital, Technology, Equipment, Service and Lighting partners.
Ensures compliance with state/provincial, local and federal legal requirements.
Champions contract compliance and code compliance of all subcontracted scope.
Co-chairs the PLDIMM process for all projects with the SI Delivery Manager.
Participates in a project post-mortem for each project at substantial completion and uses feedback for continuous improvement.

Assists development manager and team in ensuring project is set up correctly in My Work including document storage and team assignments.

Responsible for the promotion of and adherence to JCI safety policies.

The Delivery Consultant is responsible for the Labor estimate, Subcontractor Estimates and Risk/proficiency contributions towards the Development Manager's secured margin objective for for all assigned projects in their portfolio being developed.

The Delivery Consultant is responsible for the final negotiated SOV (Schedule of Values) that will determine billing and payment terms with customer.

Project Profitability
~ Project cash flow based on beneficial contract terms
~100% tool usage – Risk Log, RFP tool, Pipeline Suite

Bachelor's degree in Engineering or Business or equivalent work experience.

Ten or more years of progressively more responsible operations management experience in the Installation Industry including five or more years of direct management experience.

Able to lead and direct cross-functional and cross-business unit project teams to achieve business results. Proficient in software scheduling tools and applications. High level project management process competencies.

Strong proficiency in MS Office (excel, word, power point), MS Project, SharePoint, Adobe Writer, Visio, MS Project, basic Microsoft environment and internet business application usage.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

If you are an individual with a disability and you require an accommodation during the application process, please visit .

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA").

When requested, accommodation will be provided throughout all stages of the recruitment and selection process.

A copy of Johnson Controls' applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.

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