Associate Vice President, Clinical Services

Come work as an Associate Vice President, Clinical Operations with Vancouver Coastal Health (VCH) The Associate Vice President (AVP) reports to the VP, Coastal Community of Care (CCoc) and is accountable for the strategic planning and operational management of major clinical programs and services across the region. The AVP works in close collaboration with senior operational and medical leadership within the CCoC and VCH to identify, develop, and implement applicable service delivery models and processes that ensure health-system integration and client care focused on supporting healthy lives in healthy communities with partners through care, education and research.

Key deliverables include:

• Ensuring the acute and community systems are integrated and client care focused;
• Ensuring a solid quality framework and governance that is fully integrated and standardized throughout the CCoC;
• Representing the CCoC's clinicians and patients as it relates to capital projects;
• Genuinely collaborating and engaging with First Nations communities and Indigenous organizations in the CCoC; and
• Positively Supporting culture, staff and medical staff, quality and patient-centred care.

As the ideal candidate, you are grounded in clinical practice (nursing is preferred) and have expanded into a senior leadership role in a large, complex health care system. You can integrate quality and safety programs and frameworks across acute and community modalities of care, ideally throughout urban, remote and rural communities. You are an inclusive and empowering leader who has made a positive difference as it pertains to eliminating racism and creating a culturally safe environment for Indigenous people, as well as other equity-deserving populations. You are comfortable working a co-leadership model with physician leadership, and your ability to bridge clinical and administrative needs has resulted in improved quality of care. In addition, you are able to be the clinical voice when it comes to capital projects, ensuring patient care is at the centre of projects.

Equity, diversity, & inclusion are essential to VCH's goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed. We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

If this is the next step in your professional career, please visit our website and submit your application to Allison Rzen and Suchin Pawa at

Education & Experience

• A level of education, training and experience equivalent to a Master's Degree in Health Services Administration, Business Administration or related health discipline.
• More than fifteen (15) years' recent, related clinical practice (nursing preferred) and senior leadership experience in developing, implementing and evaluating service delivery systems.
• Experience leading major service integration and change, within a large, academic healthcare setting.
• Current registration with relevant professional College/Association, if applicable.
• Demonstrated commitment to on-going learning and professional development.

Knowledge & Abilities

• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups
• Demonstrated track record of clinical and leadership experience in nursing or other recognized healthcare profession
• Fosters collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respect
• Inspires a shared vision and aligns performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectiveness
• Applies superior conflict management skills and expertise to persuade and negotiate effectively to lead and implement change and/or resolve issues/disputes
• Applies knowledge of current developments and trends in health care best practices, project management, performance management, physician relations, quality improvement and related technology
• Applies superior judgment to communicate sensitive information in a compelling manner with a variety of internal and external stakeholders
• Anticipates future changes in service delivery and develops transition strategies that optimize resource utilization and ultimately improve efficiency and quality of patient care
• Uses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organization
• Drives development, implementation and evaluation of initiatives that support new or expanded programs/services within a multi-site environment following a team-based approach
• Physical ability to perform the duties of the position

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

If this is the next step in your professional career, please visit our website and submit your application to Allison Rzen and Suchin Pawa at

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.