Maintenance Claims Assistant

1 week ago


Vancouver, British Columbia, Canada Coast Mountain Bus Company Ltd Full time

Marketing Statement:


As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC's Top Employers, we're committed to providing an innovative, healthy, and engaging workforce.

This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.


We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day.

Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities:


Creates a series of documents to reflect the warranty and recoverable costs observing the terms offered by the related parties and equipment and component suppliers and then associates these with existing object structures in the Fleet Maintenance System (FMS).

Follows up with Shop Supervisors, Warranty Administrators, Planners and Clerks as necessary to ensure correct recovery and billing procedures are followed for all claims and recoverable.

Reviews shop repair orders submitted and begins the research process to structure a warranty claim. Receives cheques and/or credit memos from vendors to satisfy claims. Prepares a variety of reports to support claims, assists in report analysis and provides monthly statistics.

Qualifications:

EDUCATION:
Requires High School plus intermediate courses in spreadsheet, word processing, database, and report writing software.

EXPERIENCE:
(1.5)


Requires one (1) year previous experience in an administrative support position involving the use of various record keeping and report writing systems.

A further period of up to six (6) months in the position is required to become familiar with the Fleet Maintenance System, Records Management System, as well as gain adequate knowledge of procedures, operations, materials and labour to structure an warranty claim.


Other Information:

Recruitment Process:

An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process.

A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule:

37.5 hours per week.

Work Designation:

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay:

Salary:
$4,690- $5,628 per month (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply:

Posting Date:
May 11, 2023

Closing Date:
Open until filled

Please note that only those short listed will be contacted.

Equal Employment Opportunity:


Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region.

We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

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