LensCrafters - Assistant Manager

1 week ago


Newmarket, Ontario, Canada EssilorLuxottica Group Full time

Requisition ID: 848554
Store #: LensCrafters
Position: Full-Time
Total Rewards: Benefits/Incentive Information

Join our team at LensCrafters, where we are dedicated to improving people's vision. We believe in diversity and teamwork as essential components to achieve this mission.

When you become part of our team, you'll gain valuable knowledge about the optical industry. Not only will you enhance your customer service skills, but you'll also develop key sales techniques that will advance your career.

With over 1,000 stores, LensCrafters stands out as the leading optical retailer in North America. As a division of Luxottica, a prominent eyewear company, our commitment to excellence has positioned LensCrafters as a pioneer in eye care for more than 35 years.

GENERAL FUNCTION
The Assistant Manager serves as a leader in the absence of the Store Manager, representing LensCrafters as the go-to vision provider in the community. They drive essential performance metrics for the organization.

MAJOR DUTIES & RESPONSIBILITIES


- Achieve and surpass key performance indicators (KPIs) including Sales Growth, Conversion Rates, Store Profitability, and Customer Retention
- Demonstrate a strong grasp of retail operations to boost sales, analyze market trends, and stay ahead of competitors
- Assist in implementing store strategies to optimize sales and profitability
- Collaborate with the Store Manager to mentor and empower the team
- Provide constructive feedback and assist in employee development
- Ensure adherence to policies and maintain a professional relationship with optometrists
- Uphold store appearance standards and execute visual merchandising directives
- Handle administrative tasks efficiently
- Maintain flexibility in work schedule, including weekends and evenings

BASIC QUALIFICATIONS


- High School diploma or equivalent
- Minimum of 1 year in a management role with direct reports
- Understanding of retail procedures and policies
- Proficiency in basic mathematics and working knowledge of technology such as cash registers and computers
- Excellent written and verbal communication skills in English
- Strong interpersonal and sales abilities
- Proven problem-solving skills

PREFERRED QUALIFICATIONS


- College degree or equivalent experience
- Previous leadership experience in retail and customer service
- Knowledge of optics and familiarity with current merchandise
- Relevant certifications and licenses for optical operations
- Participation in brand-specific training programs

Employee compensation is based on various factors, including location, experience, and skills. You may also qualify for a competitive bonus or commission structure in addition to a comprehensive benefits package that encompasses healthcare, retirement plans, paid time off, and employee discounts.

EssilorLuxottica is committed to providing reasonable accommodations to individuals with disabilities during the application and hiring process. For accommodations, please contact the EssilorLuxottica SpeakUp Hotline or visit our website.

We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all qualified applicants are considered regardless of race, gender, nationality, religion, age, disability, or other legally protected characteristics. Native Americans are given preference in accordance with Tribal Law.



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