Housekeeping Manager

1 week ago

Mississauga, Ontario, Canada Easton's Group of Hotels Full time

JOB OVERVIEW

Manage the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives

DUTIES AND RESPONSIBILITIES

Manage the day-to-day activities of the housekeeping department, plan, schedule, and organize work to ensure proper coverage. Communicate and enforce policies and procedures. Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties. Develop and implement procedures for managing the quality of housekeeping and laundry services. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, guest rooms/suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Ensure that employees are advised of deficiencies and instructed on corrective action. Monitor, coordinate and execute the special needs and requests of VIP, repeat guests and members of Priority Club/Ambassador program(s). Respond to guest complaints and special requests, and ensure corrective action is taken to achieve complete guest satisfaction. Control expenses within all areas of housekeeping. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. Compiles and reports information on housekeeping activities and expenses; provides information to guest services on the status of guest rooms to ensure accurate and timely reporting on room availability. Recruits, hires, trains, and provides career development for housekeeping staff; conducts performance evaluations and provides feedback and disciplinary for employees or other Human Resources related action in accordance with company rules and policies. Conduct comprehensive departmental meetings to include a review of procedures and events which warrant special handling and detailed information. Conduct pre-shift meeting and review all information pertinent to the day's activities. Establish par levels for supplies and equipment. Replenish shortages and other business supplies for daily business. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Guest Relations, Maintenance, and Food and Beverage Interact with outside contacts:Guests – to ensure their total satisfactionVendors/Contractors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, agencies – regarding safety and compliance mattersOther contacts as needed (Professional organizations, community groups, local media) May be responsible for the security of lost and found items or coordinate the lost and found function with other departments. May assist with deep cleaning projects and/or assist housekeeping staff during unanticipated rush periods. May serve as "manager on duty" as required. Refer to attached additional job responsibilities and Health & Safety duties and responsibilities May assist with other duties as assigned.

ACCOUNTABILITY:

This job is first in command in the housekeeping department. Typically assists in managing a large number of employees in a full-service, luxury, resort, or major flagship hotel

QUALIFICATIONS AND REQUIREMENTS

Education:

Minimum: Post-secondary and or advanced vocational training or equivalent. Some college preferred.

EXPERIENCE:

Four years of housekeeping/laundry experience, preferably in a hotel of similar size and complexity and including supervisory experience. S/he must speak fluent English. Other languages an asset.

Other:

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem solving, reasoning, motivating, organizational and training abilities are used often. May be required to work nights, weekends, and/or holidays.

PHYSICAL DEMANDS:

This job requires ability to perform the following:

Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Remain stationary for extended periods of time Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling

  • Housekeeping Manager

    1 week ago

    Mississauga, Ontario, Canada Hilton Garden Inn Toronto Airport WestMississauga Full time

    POSITION PURPOSEThe purpose of the Housekeeping Manager is to manage, monitor, administrate and supervise the Housekeeping operation. Reports directly to the General Manager and manages the Housekeeping Department. To maintain a high level of cleanliness and safety in all given areas according to hotel standards and provide guests with maximum efficiency of...

  • Housekeeping Manager

    1 week ago

    Mississauga, Ontario, Canada Bloom Mississauga, A Tapestry Collection by Hilton Full time

    We're seeking a team-oriented manager to coach and lead our Housekeeping department. Housekeeping Manager at Bloom is a leadership position reporting to the Hotel General Manager. Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas Ensure that daily suite inspections and progress reports are...

  • Housekeeping Supervisor

    1 week ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Housekeeping Supervisor We are currently looking to hire a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for assisting the Executive Housekeeper in directing and maintaining the housekeeping department to ensure theclean, orderly and attractive conditions of the hotel by performing the following duties personally or by delegating to...

  • Housekeeping Supervisor

    1 week ago

    Mississauga, Ontario, Canada Mississaugua Golf & Country Club Full time

    Position Available: Housekeeping SupervisorAbout usThe Mississaugua Golf and Country Club is one of Canada's top private all-season golf clubs, with a diverse membership of 1,400 members and an outstanding Tier One golf course famous for its excellence. The Club has played host to numerous premier events, including six Canadian Opens.Founded in 1906, MG&CC...

  • Housekeeping

    1 week ago

    Mississauga, Ontario, Canada Quick HR Full time

    We are looking for a competent Housekeeper to take care of our clients' facilities. The goal is to create a clean and orderly place to meet the highest standards of safety and efficiency.Responsibilities Clean and tidy facilities to the highest standards of safety and efficiency Perform routine cleaning of premises and rooms Use cleaning equipment and...

  • Housekeeper

    1 week ago

    Mississauga, Ontario, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...

  • Housekeeper

    1 week ago

    Mississauga, Ontario, Canada Alliance Group & Staffing Full time

    We are seeking a reliable and detail-oriented Housekeeper for one of clients in Mississauga, ON (Near Erin Mills). As a Housekeeper, you will be responsible for maintaining cleanliness and organization in residential settings. Your attention to detail and excellent time management skills will ensure that our clients' homes are kept in pristine...

  • Housekeeping Supervisor

    1 week ago

    Mississauga, Ontario, Canada Fairfield Inn & Suites by Marriott Toronto Airport Full time

    The Housekeeping Team Supervisor will assist the Manager in overseeing the smooth operation of the Housekeeping Department and take charge in the absence of the ManagerJob Description: Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas Ensure that daily inspections and progress reports are...

  • Housekeeper Supervisor

    1 week ago

    Mississauga, Ontario, Canada Horizon North Full time

    Company DescriptionWHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate...

  • Housekeeper Supervisor

    4 weeks ago

    Mississauga, Ontario, Canada Horizon North Full time

    Company DescriptionWHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate...

  • Housekeeper Cook

    1 week ago

    Mississauga, Ontario, Canada Goose Good Trade LTD] Full time

    Job Description:Housekeeper Cook - Join Our Team!About Us:We are in search of a committed Housekeeper Cook to be part of our team. If you are someone who loves keeping a home clean and organized while cooking delicious meals, this is the role for you. This position is for weekdays from 9 am to 2 pm. Potential candidates will be responsible for household...

  • Housekeeping Aide

    1 week ago

    Mississauga, Ontario, Canada AgeCare Ltd. Full time

    Housekeeping Aide - Regular Part Time at AgeCare WenleighAbout UsAt AgeCare, our goal is to empower residents to lead fulfilling lives by prioritizing their health and well-being. We view ourselves as guests in our residents' homes and are dedicated to creating a comfortable and individual-centered environment. Working in long-term care goes beyond a job;...

  • Housekeeper, Pt

    1 week ago

    Mississauga, Ontario, Canada Compass Group Full time

    Working Title:Housekeeper, PTEmployment Status: Part-TimeStarting Hourly Rate: 18.95Address:6301 Silver Dart Drive Mississauga ON L5P 1B2New Hire Schedule:Monday to SundayYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in...

  • Housekeeper, PT

    4 weeks ago

    Mississauga, Ontario, Canada Compass Canada Full time

    Working Title: Housekeeper, PT Employment Status: Part-Time Starting Hourly Rate: 18.55 Address: 2710 Britanna Rd. E. Mississauga ON L5P 1B2 New Hire Schedule: Varies You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the...

  • Housekeeper, On Call

    4 weeks ago

    Mississauga, Ontario, Canada Compass Canada Full time

    Working Title: Housekeeper, On Call Employment Status: On-Call (PRN, Per Diem, Casual) Starting Hourly Rate: 18.95 Address: 6381 silver dart drive Mississauga ON L4W 2P7 New Hire Schedule: should be availabe in weekends, mornings, evenings Available You might not know our name, but you know where we are. That's because Compass Group Canada is part of a...

  • Housekeeping Attendant

    1 week ago

    Mississauga, Ontario, Canada Verve Senior Living Full time

    Description: Come join us and help make a difference in the lives of older adults As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from...

  • Housekeeper, PT

    1 month ago

    Mississauga, Ontario, Canada Compass Canada Full time

    Working Title: Housekeeper, PT Employment Status: Part-Time Starting Hourly Rate: 18.55 Address: 2710 Britanna Rd. E. Mississauga ON L5P 1B2 New Hire Schedule: Varies You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the...

  • Housekeeper, On Call

    1 month ago

    Mississauga, Ontario, Canada Compass Canada Full time

    Working Title: Housekeeper, On Call Employment Status: On-Call (PRN, Per Diem, Casual) Starting Hourly Rate: 18.95 Address: 6381 silver dart drive Mississauga ON L4W 2P7 New Hire Schedule: should be availabe in weekends, mornings, evenings Available You might not know our name, but you know where we are. That's because Compass Group Canada is part of a...

  • Housekeeper, PT

    4 weeks ago

    Mississauga, Ontario, Canada Compass Canada Full time

    Working Title: Housekeeper, PT Employment Status: Part-Time Starting Hourly Rate: 18.95 Address: 6301 Silver Dart Drive Mississauga ON L5P 1B2 New Hire Schedule: Monday to Sunday You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest...

  • Housekeeper, PT

    1 month ago

    Mississauga, Ontario, Canada Compass Canada Full time

    Working Title: Housekeeper, PT Employment Status: Part-Time Starting Hourly Rate: 18.95 Address: 6301 Silver Dart Drive Mississauga ON L5P 1B2 New Hire Schedule: Monday to Sunday You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest...