Vp Business Operations H/F

2 weeks ago


Calgary, Alberta, Canada Mini Mall Storage Full time

Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States.

We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America.

With over 50,000 units and almost 8 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life's transitions.

The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.

Reporting directly to the Chief Operating Officer the Vice President, Business Operations will have the responsibility of supporting the oversight of strategic and day-to-day operations of our corporate support groups.

Managing the portfolio's financial performance including budget development and plan execution, profit and loss activities and operating costs.

Work with Sr Leadership Team to oversee the day to day functions of Quality Assurance, Marketing, IT, Training, Call Centre, and other support groups to align with operational and overarching company direction.

Actively manage reporting teams to promote proactive service, establishing target and key performance goals. This is accomplished by representing, communicating, and promoting corporate goals and engaging your teams in setting specific, measurable objectives.
Lead ongoing analysis and improvement of corporate support group's operations. Responsible for assisting with internal reporting and preparing the content and visual components of presentations for various stakeholders.
A Graduate Degree with a concentration in Business or related field.

10+years of experience leading large-scale corporate and operations teams in the Self Storage Industry, including developing and managing budgets, creating, and executing short- and long-term business strategies and tactics.

Excellent leadership and both in-person and written communication skills with the ability to influence upwards to senior management, laterally to functional peers, field management and international counterparts, and downstream to support and operational personnel.

Advanced knowledge of Microsoft Office tools as well as excellent oral and writtencommunication, and presentation skills.
We are a community with a shared ambition to unify our teams and customers.

With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work.

We provide a competitive compensation packagecomprised of a group benefits plan and executive bonus program.

We'recommitted to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valuedand utilizedto help achieve better results.


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