Supervisor, Food

2 weeks ago

Fort McMurray, Canada Regional Recreation Corporation of Wood Buffalo Full time

Target Start Date:
July 10, 2023

Employee Status:
EXEMPT - Regular Full Time

Salary:
Negotiable

Company:
Regional Recreation Corporation of Wood Buffalo

Division:
Food and Beverage

Primary Location:
Fort McMurray, Alberta

Requisition Number
Req #:


GENERAL DESCRIPTION


The Food & Beverage Operations Supervisor will assist in overseeing the daily operation of the Regional Recreation Corporation of Wood Buffalo's (RRC) food and beverage service operations and promote the highest levels of customer service and is responsible to promote the "ONE Team Philosophy".

Under the direct supervision of the Manager of Food & Beverage Operations, the Supervisor provides support in the areas of scheduling, product management, team member supervision, coaching and development, and safety while maintaining superior team relations, inventory/equipment and food service activities and cleanliness and orderliness of internal and external outlet areas.


RESPONSIBILITIES

  • Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
  • Ensures that department team members provide excellent customer service and receive appropriate customer service training.
  • Assists in recruiting, interviewing, and hiring team members.
  • Ensures all quality controls are met for products and services delivered through hospitality outlets at all Regional Recreation Corporation facilities.
  • Responsible to ensure appropriate staffing levels are provided to all service areas as required; Duties include supervision of all food service staff and related duties including scheduling and maintaining labour costs.
  • Maintain a cleaning schedule for banquets.
  • Maintains adequate levels of supplies and places orders considering storage space availability, current stock, and expected customer demand ensure that all products are onhand at all times.
  • Implements, controls, and review all procedures relating to F&B inventory stock control, purchasing and stock & waste disposal as relevant to the hospitality department.
  • Ensures the financial success of the department by monitoring productivity, revenues and cost.
  • Develops and maintains a safe culture within the department. Ensures adherence to the awareness of Alberta Health Services (AHS) standards.
  • Assumes the responsibility of the duty manager as required on a rotational basis.
  • All other duties as assigned



QUALIFICATIONS:
Education & Experience

  • Completion of Hospitality Management program from an accredited college or university.
  • Food Safety Certification.
  • WHMIS Certification.
  • First Aid /CPR/AED Certification.
  • ProServe Certification.
  • ProTect Certification.
  • Experience managing and supervising a diverse multiskilled workforce.
  • Recognized training and/or experience with POS System MICROS, ability to analyze POS Point of Sale data and prepare monthly computer reports.
  • Two (2) years' progressive experience in supervision of hotel and conference environment management



QUALIFICATIONS:
Knowledge, Skills & Abilities

  • Knowledge of proper safety standards for all food service.
  • Strong leadership and organizational skills, dynamic when working in a team environment.
  • Ability to work independently in a highly demanding environment, with strong attention to detail.
  • Thorough and practical knowledge of beverage operations.
  • Demonstrated excellent interpersonal, communication and customer service skills.
  • Must have a positive attitude and a genuine desire to deliver service excellence.
  • Strong organization and time management skills.
  • Extensive computer knowledge.
  • Promote and work in a team orientated environment.

OTHER REQUIREMENTS

  • This position may require travel between our various facilities within the Wood Buffalo Region. Access to reliable transportation is necessary.
  • Valid Class 5 Driver's License Required
  • Criminal Record Check with vulnerable sector check

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