Dispatcher

1 week ago


PointeClaire, Quebec, Canada First Student Canada-Transco Full time
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Dispatcher

Location 101 Reverchon St. Pointe Claire, Quebec H9P 1K1 CA
Phone Number
Categories Operation Support
Req ID JR3224 Dispatcher (Open)

First for a reason

First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

Chez Transco, le travail de nos répartiteurs reflète l'engagement de notre entreprise envers la sécurité et le service à la clientèle. Le répartiteur est responsable de la coordination de la circulation des autobus, d'assurer la ponctualité des itinéraires, en plus d'être un conseiller de première ligne pour les chauffeurs et les moniteurs.

Chez Transco, nous sommes fiers d'offrir :

D'excellentes possibilités d'avancement professionnel grâce à notre réseau étendu en Amérique du Nord
Un environnement de travail positif et enrichissant
Travail 40h/sem

Responsabilités du répartiteur :

Superviser tous les itinéraires et les horaires des autobus Conseiller et encadrer les chauffeurs et les moniteurs Gérer un grand nombre de communications téléphoniques et radio Recevoir les plaintes concernant les chauffeurs et les horaires et les signaler au superviseur des opérations/gestionnaire Agir comme premier répondant pour les communications avec un client important Peut être appelé à s'occuper des réservations à la demande, de la facturation et du calcul de paie des chauffeurs Apporter des solutions aux problèmes de cueillette et de livraison Compiler les journées de travail des chauffeurs et effectuer diverses tâches administratives au besoin Prendre en charge les affectations et les projets spéciaux Aider à la supervision des opérations quotidiennes

Expérience et compétences requises du poste de répartiteur :

3 à 5 années d'expérience Diplôme d'études secondaires ou l'équivalent Connaissances de base de l'équipement de radiorépartition Excellentes aptitudes en communication et service à la clientèle Facilité à travailler sous pression et capacité de respecter des échéanciers Expérience antérieure acquise en tant que chauffeur, répartiteur ou préposé aux télécommunications. Connaissance en informatique

Autant l'engagement de Transco à placer les clients au centre de nos préoccupations que le dévouement et le désir d'offrir un service de transport fiable et sécuritaire font en sorte de créer un environnement de travail que vous apprécierez.

Postulez dès maintenant pour vous joindre à notre équipe

Nous aspirons à avoir une culture où tout le monde est parmi les meilleurs. Nous nous efforçons d'attirer et de retenir une main-d'œuvre diversifiée. Par conséquent, tous les candidats qualifiés seront pris en considération pour un emploi. Nous encourageons les candidatures des femmes, des personnes handicapées, des peuples autochtones et des membres d'une minorité visible. First, est un employeur garantissant l'égalité des chances et, ce faisant, nous maintiendrons et promouvrons une culture inclusive qui soutient la croissance et le développement futurs pour tous. First s'engage à fournir des accommodements raisonnables à toutes les étapes du processus d'embauche et encourage tous les candidats qui pourraient en avoir besoin de tels arrangements à nous en informer.

KIJI

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