Manager Systems Analyst

1 week ago

Toronto, Ontario, Canada IG Wealth Management Full time

The Role

:

As a member of our Corporate Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. As Manager Systems Analyst, you will have an opportunity to partner with business and technology stakeholders and external suppliers, contribute directly to the delivery of technology solutions within Corporate Solutions Technology.

The successful candidate will have the following responsibilities:

Defines and communicates system requirements and design at the appropriate level of detail to ensure applications are flexible, open, scalable, available, testable, and maintainable. Analyzes and conceptualizes the design of the solution, working with the Systems Architects, Vendors, Software Developers and Quality Assurance/Testing to achieve the client stakeholder objectives through effective deployment of technology. Applies both business and technical knowledge, to successfully represent the business and technology community in arriving at technical solutions. Authors project and support deliverables such as technical specifications Liaises with business stakeholders to understand objectives and design a solution that will meet their requirements. Investigates system issues to determine the root cause, formulates solution options, and provides a recommended direction. Communicates status of issues to business and technology stakeholders, including lower-level support teams.

The successful candidate will demonstrate the following core competencies and experience:

Experience working on technology projects and support teams Experience working with Software Developers, Architects and Quality Assurance Analysts to design and analyze technical solutions, test completed code, and complete a smooth implementation with business partners. Proficient in analysis, investigation, troubleshooting, and able to break down complex problems Knowledge of solution architecture, application development, application systems design, and integration Demonstrated proficiency in a team environment with projects involving the integration of disparate types of technologies/platforms. Strong communication skills (oral, written, facilitation, presentation) Demonstrated ability to provide technology recommendations to the business. Excellent ability to summarize complex and sensitive topics to effectively communicate to senior stakeholders. Ability to self-direct, own tasks, manage time to meet deadlines, and provide appropriate status to leadership. Demonstrated initiative and leadership abilities - comfortable managing issues in cross functional teams. Capability to establish and maintain effective partnerships and relationships. Adaptable and willing to take on new challenges. Experience handling technology issue resolution and escalation. Post-secondary education in a related discipline. Technical skills: SQL skills and experience performing data analysis Experience supporting and optimizing batch schedules Experience with API investigation and troubleshooting

In addition, the following competencies would be highly valued and considered more favorably

Knowledge of the Wealth Management and Financial Services industry Experience with the Broadridge R
•Broker platform

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