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Lead, Health Informatics

3 months ago


Surrey, British Columbia, Canada Fraser Health Full time

Why Fraser Health?:


Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision:
Better health, best in health care.


Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Do you want to utilize your technical skills, information systems knowledge and develop as a leader? If so, then keep on reading.


Your strong logical thinking and troubleshooting skill, combined with a passion of working in the healthcare industry will assure your success in this role.

Bring your real passion for innovation and performance in technology as you contribute to change lives in healthcare. You will provide a range of business and systems analysis and support services to the

Clinical Solutions Support - Foundations, Access and Quality team.


Involved in the design and development cycle for health informatics you will work with all levels of the business, ensuring information technology work you are doing align with business requirements, with measurable results.

Do you tackle technical and strategic challenges using innovative ways?

Build your career experience as you:

  • Provide leadership in Business Process Reengineering concepts, methods and technologies.
  • Lead the analysis and documentation of business requirements for clientfacing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health.
  • Engage in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management support.
  • Provide leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems.

Are you motivated to join us? We will be looking for you to have the following:

  • Bachelor's degree in Computer Science, Management Information Systems, Health Information Science or related field.
  • Three (3) to Five (5) years recent analytics, programming, and/or electronic health records systems management experience in a medium to large sized organization.
  • Including experience with health and corporate information systems.
  • Experience with an electronic health information system, such as Meditech, Paris, Intrahealth Profile.
  • Strong verbal and written communication skills.
  • Advanced Excel skills.
An equivalent combination of education, training and experience is acceptable.

Here is what we would like you to have:

  • Experience with vendor managment.
  • Experience working in a multidisciplinary environment including providers and clinicians.
  • Experience supporting eFax solutions.
This is a permanent full-time role and based at our Central City Offices, Surrey, B.C.

We value diversity in the work force and seek to maintain an environment of respect, caring and trust.

Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

  • Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
  • Serves as a consultant participating on enterprisewide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
  • Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concern