Resettlement and Housing Support Worker

7 days ago

Ajax, Ontario, Canada Community Development Council Durham Full time

Job title:
Resettlement and Housing Support Worker

Department:
Durham Ukrainian Humanitarian Response Project

Reports to:
Manager, Durham Ukrainian Humanitarian Response Project

Hours of work:
Rotating 8 hour shifts between 6:30 a.m. and 11 p.m.

Job purpose


The Resettlement and Housing Support Worker is responsible for assessing temporary resident individuals and families' needs, and providing support, guidance, information, and referrals to services to help them to resettle and be housed.


Using Trauma-informed and Gender-Equity approaches, the Resettlement and Housing Support Worker provides housing support to Durham Ukrainian Humanitarian Response Project eligible individuals and families.

The successful incumbent will also provide support to the Resettlement and Housing teams with data tracking and administrative duties.

Company Overview

Duties and Responsibilities

  • Determines the needs of the clients and the support that is appropriate for each individual client
  • Conduct holistic client intake, assessment and case planning services, utilizing a clientcentered, antioppression and strengthbased approach to assist them in securing permanent housing
  • Conduct client follow up, referral and advocacy
  • Meet with clients, assess and determine the appropriate housing response to a household's request for support services and accommodations to resolve their housing needs
  • Assertively engage with clients to secure housing, secure income assistance if necessary, assist with leases, deposits, setting up utilities, and signing of leases
  • Provide referrals and resources to individuals or families, assist with problem solving and address immediate needs
  • Act as a resource to, and advocate for individuals and families
  • Collect and display accurate resource information on housing advocacy for clients
  • Engage in activities to reach isolated Durham Ukrainian Humanitarian Response Project eligible households/individuals and atrisk families
  • Assist with group sessions and preparation of presentations on settlement and housing related topics
  • Assist the Resettlement team with case management and providing needs assessment, services and information referrals
  • Maintain client database to allow for updated information to better assist client needs; prepare reports regarding services used and clients' interactions with the services as necessary
  • Participate in the design, implementation and evaluation of the Durham Ukrainian Humanitarian Response Project to meet identified needs
  • Develop and maintain statistical reports as required
  • Attend and support internal and/or external meetings and events where applicable
  • Participate in promoting a positive workplace culture through agency committee membership and departmental activities
  • Perform other duties as assigned

Core Competencies

Valuing Diversity and Social Justice


Supports and promotes an environment that holds opportunities for all, regardless of race, ancestry, colour, ethnic origin, citizenship, creed, religion, sex, sexual orientation, age, family status, or disability; fosters a climate of inclusion, where diverse thoughts are freely shared and integrated.

Under social justice, all groups and individuals receive fair treatment and an equitable share of the benefits of society.

Culturally-Sensitive

Advocacy


Interventions such as speaking, writing, or acting in favour of a particular issue or cause, policy, or group of people.

In the social services sector, advocacy is assumed to be in the public interest, whereas lobbying by a special interest group may or may not be in the public interest.

Advocacy often aims to enhance the quality of life for disadvantaged groups such as individuals recently immigrating to Canada, persons with disabilities, the LGBT community, etc.


Community Participation
Procedures whereby members of a community participate directly in decision-making about developments that affect the community.

It covers a spectrum of activities ranging from passive involvement in community life to intensive action-oriented participation in community development (including political initiatives and strategies).


Job-Specific Competencies

Client Service Orientation
Focus on understanding and meeting customers' needs, makes extra effort to meet customer needs, follows up on customer complaints/questions/requests.

Relationship Building and Partnering
Developing and maintaining positive relationships and partnerships.

Builds relationships with clients by following through on commitments, respecting confidentiality, and demonstrating an interest in their specific challenges and needs.


Empathetic and Sensitive


Has a high degree of empathy and sensitivity to the needs of the clients, and ability to provide assistance to the clients with care and patience as necessary.


Interpersonal Understanding and Communication Skills
Desire/ability to understand others' att

  • Resettlement Housing Worker

    7 days ago

    Ajax, Ontario, Canada Community Development Council Durham Full time

    Job title:Resettlement Housing WorkerDepartment:Durham Humanitarian Response ProjectReports to:Manager, Durham Humanitarian Response ProjectHours of work:8:30 AM to 4:30 PM, with flexibility to work evening hoursJob purposeThe Resettlement Housing Worker is responsible for assessing temporary resident individuals and families needs and providing support,...

  • Resettlement & Integration Worker (Contract Role)

    7 days ago

    Ajax, Ontario, Canada Community Development Council Durham Full time

    Job title:Resettlement & Integration WorkerDepartment:Resettlement and Integration ServicesReports to:Manager, Durham Humanitarian Response ProjectHours of work:Rotating 8-hour shifts between 7:00 a.m. and 11:00 p.m.Job purposeThe Resettlement & Integration Worker is responsible for assessing temporary resident individuals and families needs, providing case...

  • Landlord Support and Housing Retention Worker

    7 days ago

    Ajax, Ontario, Canada Community Development Council Durham Full time

    Job title:Landlord Support and Housing Retention WorkerDepartment:HousingReports to:Housing Manager and Team Lead, Landlord Engagement, Opening Doors and Housing RetentionHours of work:10:00 a.m. - 6:00 p.m.Job purposeLandlord Support and Housing Retention Worker will work in the Opening Doors Durham Program. This program supports landlords that have been...

  • Housing Retention Support Specialist

    7 days ago

    Ajax, Ontario, Canada Community Development Council Durham Full time

    Job title:Housing Retention Support SpecialistDepartment:HousingReports to:Housing Manager and Team Lead - Opening DoorsHours of work:8:30 a.m. - 4:30 p.m.Job purposeHousing Retention Support Specialist will work in the Opening Doors Durham Program. This program supports landlords that have been onboarded into the program to access financial aid such as a...

  • Youth Support Worker

    7 days ago

    Ajax, Ontario, Canada Bayfield Treatment Centres Full time

    Bayfield Treatment Centre, a private agency that provides support to children, youth and young adults in a Family Based Care Home setting.This role provides for the daily care and supervision of Bayfield's children and youth through the use of various relationship building, mentoring, teaching, conflict resolution, and crisis management skills._ The...

  • Youth Support Worker

    7 days ago

    Ajax, Ontario, Canada Bayfield Treatment Centres Full time

    Bayfield Treatment Centre, a private agency that provides support to children, youth and young adults in a Family Based Care Home setting.This role provides for the daily care and supervision of Bayfield's children, youth and young adults through the use of various relationship building, mentoring, teaching, conflict resolution and crisis management skills._...

  • Youth Support Worker

    7 days ago

    Ajax, Ontario, Canada Bayfield Treatment Centres Full time

    Bayfield Treatment Centre, a private agency that provides support to children, youth and young adults in a Family Based Care Home setting.This role provides for the daily care and supervision of Bayfield's children, youth and young adults through the use of various relationship building, mentoring, teaching, conflict resolution and crisis management skills._...

  • Leap and Housing Data Integrity Worker

    7 days ago

    Ajax, Ontario, Canada Community Development Council Durham Full time

    Job title:LEAP and Housing Data Integrity WorkerDepartment: HousingReports to: Housing Manager and Team Lead, HSP, LEAP and Admin ServicesHours of work: 8:30 a.m. - 4:30 p.m.Job purposeCompany OverviewDuties and responsibilitiesData Integrity Ensure client information for Housing Stability Program is current and up to date on the Homelessness individual and...

  • Housing Settlement Case Manager

    7 days ago

    Ajax, Ontario, Canada Community Development Council Durham Full time

    Job title:Housing Settlement Case ManagerDepartment:HousingReports to:Housing Manager and Team Lead - Case Management and Housing FirstHours of work:8:30 am to 4:30 p.m. / 10:00 am to 6:00 p.m.Job purposeThe Housing Settlement Case Manager (HSCM) supports individuals and families in the Ajax/Pickering area who are experiencing homelessness and/or are at-risk...

  • Youth Reconnect Worker

    7 days ago

    Ajax, Ontario, Canada Durham Youth Services Full time

    Youth Reconnect Worker (Full-time, Permanent)Working with vulnerable youth is more than just a job; it's a callingYou thrive in an environment that supports and empowers you to do what it takes to make a meaningful difference in the lives of others.At Durham Youth Services (DYS), we partner with youth to achieve and maintain lasting solutions to their...

  • Primary Support Worker

    7 days ago

    Ajax, Ontario, Canada Bayfield Treatment Centres Full time

    Works one on one and in collaboration with the team to support clients with special needs, Neuro Developmental Disorders, and behavioural challenges. Some of the duties include developing and implementing programs to enhance social and life skills, independence, and participation in recreational activities, community outings, and coping skills. The primary...

  • Personal Support Worker

    7 days ago

    Ajax, Ontario, Canada AgeCare Ltd. Full time

    Personal Support Worker (Personal Care Provider) page is loaded Personal Support Worker (Personal Care Provider) Apply locations Ajax, Ontario, Canada time type Part time posted on Posted 8 Days Ago job requisition id R24_02008 About UsAt AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and...

  • Community Support Worker

    7 days ago

    Ajax, Ontario, Canada CarePartners Full time

    Who We Are:Sign-on Bonus of up to $750Return of Service Grant up to $5000 for a 6 month commitmentCarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban...

  • Developmental Support Worker

    7 days ago

    Ajax, Ontario, Canada Agile Healthcare Full time

    Position: Developmental Service WorkerLocation: Ajax, Pickering, Whitby, Oshawa (Durham Region)Job Summary:We are looking for compassionate and dedicated Developmental Service Workers to join our team in the Durham Region. The Developmental Service Worker will be responsible for providing support and care to individuals with developmental challenges, helping...

  • Team Lead, Housing

    7 days ago

    Ajax, Ontario, Canada Community Development Council Durham Full time

    Job title:Team Lead, Housing - Opening Doors ProgramDepartment:HousingReports to:Housing ManagerHours of work:8:30 am to 4:30 pmJob purposeThe Team Lead, Housing - Opening Doors Program reports to the Housing Manager and is responsible for assisting with the coordination of the day-to-day operations of the Housing Department and co-leading the functions...

  • Personal Support Worker

    7 days ago

    Ajax, Ontario, Canada Shannex Incorporated Full time

    Job Number: J- Job Title: Personal Support Worker Job Category: Continuing Care Assistant (CCA)/ Personal Support Worker (PSW) Job Type: Permanent Full Time Date Posted: May 23, Closing Date: June 10, Work Location: Parkland Ajax Schedule: Rotational Number of Positions: 1 Job Description If you take pride in being compassionate, honest, professional,...

  • Personal Support Worker

    13 hours ago

    Ajax, Ontario, Canada Shannex Full time

    Job Number: J Job Title: Personal Support Worker Job Category: Continuing Care Assistant (CCA)/ Personal Support Worker (PSW) Job Type: Permanent Part Time Date Posted: June 20, 2024 Closing Date: July 10, 2024 Work Location: Parkland Ajax Schedule: Rotational Number of Positions: 2 Share Facebook Twitter Email LinkedIn Job Description If you take pride in...

  • Personal Support Worker

    7 days ago

    Ajax, Ontario, Canada Shannex Full time

    If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.We are searching for a Part Time Personal Support Worker to join our...

  • Residential Support Worker

    7 days ago

    Ajax, Ontario, Canada Agile Healthcare Full time

    Full Job Description:Reporting to the RN/RPN or another regulated health professional, the Residential Support Worker performs the assigned function as an unregulated care provider, supports the health care team in assisting patients in activities of daily living, and supports the effective operation of patient care areas.JOB DUTIES: Daily health check ups,...

  • Youth Worker Full- Time

    7 days ago

    Ajax, Ontario, Canada Kennedy House Full time

    ABOUT USKennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years.KH started with an initial family-like group home in 1971 and currently operates several residential and community-based programs, for marginalized and at-risk youth,...