Installation Technician

1 week ago

Ottawa, Ontario, Canada Beanfield Technologies Inc. Full time

Our company:

We are about building communities, not just networks. We believe that people are at the heart of everything we do. We're committed to making life better for our customers, our employees, and the communities where we live and work. Founded in the underserved Toronto neighbourhood of Liberty Village, we've always understood the importance of connection.

That's why we committed ourselves to building a fibre-optic network throughout the community and have continued to expand our network ever since.

For 30+ years, we have been proud to build, own, and operate an extensive & robust fibre-optic network throughout Toronto & Montreal.

Now with 400+ employees, we continue to deploy our own construction, fibre splicing, installation, network operations and support teams. Our services are delivered to thousands of commercial and residential service addresses using Beanfield owned facilities.

Our Values:

We Are Community:
People first, always. We build trust through empathy and honesty. We align around our collective purpose. We are service of the whole. We are stronger together than we could ever be alone. When we show up for each other, we can create anything. Being in community is what gives us purpose and meaning.

We Are Different:
We know who we are and are creating our own destiny. We see the world differently. We explore. We are curious. We go first and do what others haven't done before. By thinking differently, we build better.

We Cherish Momentum:
Momentum is more than just being busy or ticking items off our to-do list.

It's about nurturing our ideas, creating rituals and routines that align with our priorities, and staying optimistic in the face of setbacks.

It's about feeling in control and being confident that we can find solutions to whatever problems come our way.

Position Summary:

Every day more and more people are choosing Beanfield. Our fibre, our service, our people. Here is an opportunity to get in on the ground floor and see this business grow. Immerse yourself in our world of service delivery, troubleshooting and testing where you will have the opportunity to learn new hands-on skills from day one, meet new people, and see yourself grow If you're looking for the perfect role to balance out your technical curiosity with your knack for people, you've found it and we would love to chat


We are looking for a meticulous, people-focused, driven individual with effective communication skills to ensure that our customers continue to receive the absolute best customer experience from our team from start to finish.

What does that look like? Glad you asked.

For over 30 years, Beanfield has offered a world-class experience to our customers much like one would receive the moment they set foot in a 5-star hotel.

If you're someone who truly takes pride in their work and are looking for an opportunity to kickstart your career, look no further.


If you don't have the exact experience listed below but have an interest in learning a new tradeStill apply We offer hands on training from the ground up.


What you'll be doing:

  • Drive to various customer sites to perform installations
  • Install all associated fibre optic equipment for Residential & Commercial Customers (Internet, VoIP, IPTV)
  • Install, test, troubleshoot and repair as required to Beanfield standards
  • Responsible for providing excellent customer service and educating customers on products and services
  • Ensure the vehicle, test equipment, and tools are maintained in good working condition
  • Collect "as builds" information in a timely manner
  • Administrative duties such as updating tickets, and reports with detailed, accurate information
  • All other duties as assigned.

What we are looking for:

  • Maintain a high standard of quality while following the employer's safety standards and policies
  • Team player with strong interpersonal skills and a professional manner
  • Attention to detail
  • Excellent timemanagement skills;
  • Strong analytical skills to recognize and identify potential problems
-
Must have a valid Ontario Driver's License:

  • Must be able to work shift work.
  • Maintain a high standard of quality while following the employer's safety standards and policies
  • Team player with strong interpersonal skills and a professional manner
  • Attention to detail
  • Excellent timemanagement skills
  • Strong analytical skills to recognize and identify potential problems

What We Offer You:

  • A rewarding role with opportunities to see yourself and the company grow.
  • A lively company culture including regular social events, and a casual dress code.
  • A grocerystocked kitchen, and monthly staff lunches are provided by local businesses.
  • Companypaid training, and continued education allowance.
  • A comprehensive and competitive benefits program, including Health & Dental Coverage, Travel Insurance, our Taxable/Lifestyle Spending Account, a Health Care Spending Account, and an Employee Ass

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