Personal Banking Associate
1 week ago
Retail Banking - Customer Service
Gatineau, QC
April 26, 2023
Company Overview
Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
Job Description:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a
Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions.
In this role, a typical day may look like:
- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and noncash transactions; resolve critical issues and report nonstandard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Requirements:
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A selfstarter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with cando attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French
Hours
37.5
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
-
Personal Banking Associate
1 week ago
Gatineau, Quebec, Canada TD Bank Full timePersonal Banking Associate (future opportunities) - Gatineau page is loaded Personal Banking Associate (future opportunities) - Gatineau Apply remote type On Site locations Hull, Québec Gatineau, Québec Aylmer, Québec time type Part time posted on Posted 4 Days Ago job requisition id R_ Work Location:Hull, Quebec, CanadaHours:18.75Line of...
-
Personal Banking Associate
1 week ago
Gatineau, Quebec, Canada TD Bank Full timeTD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...
-
Personal Banking Associate
1 week ago
Gatineau, Quebec, Canada TD Bank Full timeTD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department OverviewWelcome to the students of College La Cité participating to the Job Fair March 14 and 15At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and...
-
Personal Banking Associate
1 week ago
Gatineau, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeDescription : KEY ACCOUNTABILITIES CUSTOMER Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience Act as the premier lobby leadership branch representative, by greeting and engaging customers in a range of advice, service, educational, digital, and...
-
Commercial Banking Analyst
1 week ago
Gatineau, Quebec, Canada Scotiabank Full timeRequisition ID: 158633Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Client Service Associate, you will contribute to the overall success of the Commercial Bank in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and...
-
Banking Advisor
1 week ago
Gatineau, Quebec, Canada Banque Nationale du Canada Full timeArea of Interest: Advisory services, Personal banking A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You'll adopt a friendly approach, listen actively and offer a people-centric experience...
-
Customer Experience Associate Galeries de Hull
3 weeks ago
Gatineau, Quebec, Canada Scotiabank Full timeRequisition ID: 198416Join a motivated and successful team dedicated to achieving results in a diverse and high-performing environment.About the position:As a Customer Experience Associate, you embody the personality and core of our branches. At Scotiabank, customers come first, and our main focus is to assist them in reaching their financial objectives. Our...
-
Customer Experience Associate Galeries de Hull
1 month ago
Gatineau, Quebec, Canada Scotiabank Full timeRequisition ID: 198416Join a motivated and successful team dedicated to achieving results in a diverse and high-performing environment.About the position:As a Customer Experience Associate, you embody the personality and core of our branches. At Scotiabank, customers come first, and our main focus is to assist them in reaching their financial objectives. Our...
-
Sales Associate
1 week ago
Gatineau, Quebec, Canada Native Women's Association of Canada Full timeReports to:Store, Food & Beverages ManagerTerm: Permanent, PT/FTClosing Date: Open until filledLocation: Gatineau, QCPURPOSE OF THE POSITIONThe sales associate will assist the Store Manager in sales at the store as well as online store at Promenade du Portage in Gatineau. This business is part of a social innovation project and capacity building project to...
-
Expert Banking Advisor
2 weeks ago
Gatineau, Quebec, Canada Royal Bank of Canada Full timeJob SummaryJob Description***This is an opportunity for candidates to express their interest in current and future positions in Outaouais locations***What is the opportunity?As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You...
-
Store Operations Associate
1 week ago
Gatineau, Quebec, Canada Giant Tiger Full timeAbout this OpportunityRecognized as an Employer of Choice, Giant Tiger's retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating...
-
Manager, Personal Financial Services
1 week ago
Gatineau, Quebec, Canada TD Bank Full timeTD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...
-
Associate (On-Site)
1 month ago
Gatineau, Quebec, Canada National Bank Full timeAttendance On-SiteJob Number: 20425Category: SupportStatus: PermanentType of Contract: PermanentSchedule: Full-TimeFull Time / Part Time? Full-TimePosting date: 04-Apr-2024Location: Gatineau, Quebec City GatineauProvince/State: QuebecArea of Interest: Wealth managementA career as an Assistant in the Wealth Management team at National BankWill give you the...
-
Associate (On-Site)
3 weeks ago
Gatineau, Quebec, Canada National Bank Full timeAttendance On-SiteJob Number: 20425Category: SupportStatus: PermanentType of Contract: PermanentSchedule: Full-TimeFull Time / Part Time? Full-TimePosting date: 04-Apr-2024Location: Gatineau, Quebec City GatineauProvince/State: QuebecArea of Interest: Wealth managementA career as an Assistant in the Wealth Management team at National BankWill give you the...
-
Private Wealth Associate
1 week ago
Gatineau, Quebec, Canada National Bank of Canada Full timePrimary Locations:Gatineau, Quebec**:Attendance:Hybrid**:Employee Status:Regular**:Schedule:Full-time**:Private Banking National Bank's private banking division - offers wealth management solutions and advice to a discerning high-net-worth clientele. Our multidisciplinary team works in close collaboration with the advisors who operate within its parent...
-
Private Wealth Associate
1 week ago
Gatineau, Quebec, Canada National Bank of Canada Full timePrimary Locations:Gatineau, Quebec**:Attendance:Hybrid**:Employee Status:Regular**:Schedule:Full-time**:To conquer this high-growth market, PB 1859 is building a team of truly passionate professionals who are committed to going the extra mile to offer their distinctive clientele unparalleled service. By redefining the close relationships forged with clients,...
-
Wealth Management Associate
1 week ago
Gatineau, Quebec, Canada National Bank of Canada Full timePrimary Locations:Gatineau, Quebec**:Attendance:On-site**:Employee Status:Regular**:Schedule:Full-time**:Come live your ambitions as a member of the Wealth Management team at National Bank and work with us to create the most stimulating workplace in the country. Use your talents as a Wealth Management Assistant to help us improve customer service practices...
-
Investment Specialist
1 week ago
Gatineau, Quebec, Canada Scotiabank Full timeAs an Investment Specialist, you will focus on developing and deepening client relationships by providing high quality advice and service within the mass affluent market. As a dedicated entrepreneur, you understand that growing a practice is all about building long-term relationships. You know how to leverage your external networks and centers of influence...
-
Associate Group Lead, Commercial banking
1 week ago
Gatineau, Quebec, Canada Scotiabank Full timeRequisition ID: 196346Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. PurposeThis position will report to the Director & Group Lead, Client Relationships (Mid-Market), Commercial Distribution. This role will include people management, working cl
-
Associate Group Lead, Commercial banking
1 week ago
Gatineau, Quebec, Canada Scotiabank Full timeRequisition ID: 196346Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose This position will report to the Director & Group Lead, Client Relationships (Mid-Market), Commercial Distribution. This role will include people management, wo