Business Analyst
2 weeks ago
Facility Association ensures the availability of automobile insurance to owners, lessees and licensed drivers of motor vehicles who are eligible.
FA operates in Ontario, Alberta, Newfoundland and Labrador, New Brunswick, Nova Scotia, Prince Edward Island, Yukon, Nunavut, and Northwest Territories.
Every insurer licensed to write automobile liability insurance in these jurisdictions is a member of Facility Association. The affairs and business of FA is managed and controlled by a Board of Directors with authority Canada-wide. The President and CEO is responsible for the day-to-day operations of the organization and management of staff.Further detail is available, to the VP, IT, the Business Analyst will be a technology partner to the business and will be responsible for engaging business teams to define needs and requirements.
The Business Analyst will work with technology teams (internal and third-party) to ensure requirements are met and system solutions deliver business benefits.
The role will be a key member of the delivery team and will be heavily involved throughout analysis, development, testing and deployment of solutions.
DUTIES AND RESPONSIBILITIES:
Stay current on the latest insurance processes and related IT advancements to automate, modernize and innovate business capabilitiesWork with Business and IT stakeholders to plan and facilitate sessions where business requirements are elicited and reviewedDevelop strong knowledge of Facility Association systems and business processes.
Work with business and IT teams to explore innovative and cost effective solutionsDocument current state systems and processes; Perform gap analysis as neededPrepare business/system requirements and solution documents (e.g., use cases, user stories, process flows, business rules, screen mock-ups, etc.)Participate in system design and demos to ensure business requirements and needs are being metDevelop test strategy and plans for projects.
Participate in the planning, execution and documenting results of functional testingAssist in the development and delivery of training for end users in new applications and business processes As required - Perform project management working independently or in conjunction with an outsourced or vendor project managerPerform other department duties as required.
EXPERIENCE AND QUALIFICATIONS:
Post-secondary degree in computer science. business, engineering or equivalent fields
- 4 – 7 years of Business Analyst work experience in the P&C insurance industry in Canada; Auto insurance experience is an additional assetProficient in P&C insurance industry operations, processes, and business terminology Ability to influence stakeholders and work closely with them to determine solutionsExperience writing traceable business and functional requirements documents including user storiesDemonstrated knowledge of SDLC and agile methodologiesSQL Query experienceExperience working with third-party business and IT teams for project delivery and ongoing supportExcellent planning, organizational, and time management skillsA history of leading and supporting successful projectsAbility to communicate ideas and decisions clearly and effectively, with particular emphasis on strong written communication skillsStrong interpersonal skills and a positive, team-oriented attitudeAbility to be flexible, learn quickly and adapt to changes in technology and techniques; andStrong knowledge of Microsoft Office software (Excel; Access; Word; PowerPoint, Visio)
ASSETS:
Experience in presenting to a variety of audiences with the ability to communicate complex technical information in a clear and concise mannerTechnology transformation projects involvementExperience in business system change processes and project managementAbility to work well under pressure with competing deadlines
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