hotel night auditor
1 week ago
- Education: Not mandatory
- Experience: Previous experience considered an advantageResponsibilities
- Check in guests and allocate rooms
- Handle and resolve issues and disputes
- Manage group check-ins and check-outs
- Assist with room reservations, modifications, and cancellations
- Offer details about hotel amenities and services
- Provide insights on local attractions and places of interest
- Conclude guest check-outs, process payments, and handle cash
- Ensure cash reconciliation and prepare financial documents
- Maintain records of room availability, bookings, and assignments
- Adhere to safety and emergency protocols
- Perform administrative tasks such as faxing, filing, and photocopying
- Answer calls and relay messages
- Arrange wake-up calls for guests
- Deliver exceptional customer serviceQualification Inquiries
- Are you legally eligible to work in Canada?
- Type of Employment: Full-time
- Language Proficiency: English
- Weekly Hours: Between 16 and 40 hours
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