Team Member
2 weeks ago
We are thrilled to announce that we are expanding our team and seeking a dedicated individual to join our operations team.
If you haven't already, take a moment to explore our website and social media platforms to get a glimpse of the incredible activities we offer.
From up-close encounters with majestic gray whales to exhilarating dives with Giant Mantas, we are passionate about providing unique and memorable experiences for all our guests.
Working in our bustling and collaborative office, you can expect each day to be an adventure in itself, filled with exciting challenges and rewarding experiences.
This dynamic environment may not be for everyone, but if you thrive on variety and enjoy a fast-paced workday, then this opportunity is perfect for you.
To succeed in this role, you must possess excellent organizational skills, be proficient with computers, possess exceptional communication and interpersonal skills, and demonstrate sound judgment in handling multiple tasks and shifting priorities.
Integrity is of utmost importance to us, and we expect you to be honest, professional, and a true team player.
With a positive attitude and infectious energy, you'll fit right into our team and contribute to a welcoming and supportive atmosphere.
Working hours for this full-time position are weekdays (Monday to Thursday) from 8:00 AM to 4:30 PM and half day of Fridays.
Responsibilities:
- Maintain an uptodate knowledge of all our products and destinations.
- Accurately enter guest bookings into our computer reservations system, paying close attention to details.
- Manage guest expectations and ensure their needs are met throughout their journey.
- Process various payments from guests.
Experience Required:
- Previous customer service experience.
- Proficiency in computer skills, including Microsoft Word, Excel, Outlook, etc.
- Strong team player with reliable integrity and honesty.
- Positive and upbeat attitude.
This position is ideal for individuals seeking a career in the travel industry, where every day brings new and exciting challenges.
Located in Richmond, BC, at #5 and Steveston, this role offers opportunities for professional growth and the chance to take on increasing levels of responsibility.
To apply, please send your resume in PDF format, along with a cover letter explaining why you believe this job is the perfect fit for youBenefits:
- Dental care
- Extended health care
- Onsite parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Application question(s):
- Are you a certified Diver?
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Spanish (preferred)
Ability to Commute:
- Richmond, BC V7A 4S5 (required)
Work Location:
In person
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