Health Records Clerk

1 week ago


Simcoe, Canada Norfolk General Hospital Full time

Position Title:
Health Records Clerk

Position Status:
Full Time

Rate of Pay:
$ $24.37 hourly (2020 Rates)

Posting #: 23-57

Posting Date:
March 22, 2023 External: Until Filled

Primary Duties & Responsibilities:

  • Filing and retrieval of patient records, reports and information
  • Quantitative analysis and processing of patient records and reports
  • Maintenance of patient record filing system in adherence to privacy legislation
  • Process and/or provide support for internal and external inquiries/requests
  • Clerical reception for chart requests
  • Maintenance of record retention area in adherence to privacy legislation
  • Quality improvement activities related to clerical tasks and file maintenance and electronic files/forms
  • Data entry, data quality and maintenance of patient record tracking processes
  • Process and support electronic records management, including electronic forms and reports.

Position Qualifications:

  • HIM certification required.**
  • Medical Terminology Certificate
  • Advanced knowledge required
  • Two years experience in a Health Records Department /Health Information Management environment
  • Excellent keyboarding skills with a typing speed of 55 WPM
  • Excellent working knowledge of Windows based systems with skills in Word, Excel & Outlook
  • Previous experience with hospital information systems, Med2020 and Meditech and archiving/scanning
patient information systems preferred

  • Excellent customer relations and problemsolving skills
  • Excellent communication skills and ability to interact with all disciplines
  • Ability to work well with frequent interruptions and manage multiple tasks and prioritize workload
  • Ability to work as a team member as well as autonomously
  • Accurate alphabetical and numerical filing skills
  • Knowledge of and experience with Health Information Management training processes and release of
information legislation

  • Knowledge of and experience with health information management processes
  • Excellent knowledge of release of information legislation and processes
  • Excellent attendance
  • Demonstrated skills to manage all types of health information, including but not limited to paper,
electronic, scanned, indexed, archived,

  • Demonstrated ability to transition from paper to electronic forms/health information systems.
  • Adherence to all health and safety policies, procedures and provisions and the recognition and reporting
of unsafe hazards and work practices

Hours of Work:
Must be available to work days. Must be available and flexible to work as required and provide
relief coverage.

About Us
Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of
approximately 69,000 people. Our area of focus provides a continuum of service throughout the life span of the
people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and Complex
Continuing Care. Employing approximately 550 highly skilled and dedicated employees, Norfolk General Hospital
continues to be a full service 106-bed hospital with round the clock on-call coverage of Specialists in Surgery,
Anesthesia, Internal Medicine, and Obstetrics, as well as on-site 24 hour per day medical coverage.

How to Apply:

Interested applicants should submit a cover letter and updated resume referring to the above posting number to

In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital and
Norfolk Hospital Nursing Home provides accommodations for applicants with disabilities, upon request.

Norfolk General Hospital and Norfolk Hospital Nursing Home thanks all applicants for their interest. Please note
that only those applicants selected for an interview will be contacted.

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