Business Insights
1 week ago
Job Description:
Do you want to play an important role in growing a brand that keeps customers safe, connected, and ready for the road ahead? Do you want to be part of a team of problem solvers, helping to solve complex issues while navigating new paths forward to grow the business?
We are looking for a Business Insights & Analytics Manager to help manage OnStar Canada's Business Performance through reporting, data analysis, and tactical consulting.
As part of the Business Operations & Performance team, you'll play a key role in shaping OnStar's multi-year strategy, developing and leading strategic & innovative initiatives, providing meaningful data-driven insights, and thought leadership for the OnStar Canada Leadership Team.
About OnStar:
Are you an Analytical Thinker who has passion for Innovation & Technology? Do you want to play a integral role in developing strategies that deliver revenue and subscription growth for an evolving brand?
The Business Insights & Analytics Manager plays a key role in driving the success of OnStar and Connected Vehicle Subscription Services.
Our Vision is to Empower our Customers and our Employees, keep it Simple, Earn Trust and lead our industry into the future.
Key Responsibilities:
- Support the team by maintaining a strong understanding of OnStar Canada performance, leveraging data to answer business questions, solve business challenges, identify trends, opportunities, solutions, and actions to drive subscription volume and address enterprise needs
- Generate comprehensive factbased insights to support thorough business decision making
- Responsible for the development and support of the delivery of the OnStar & SXM Monthly Operating Review (MOR) and Analysis
- Become the data Subject Matter Expert (SME) for OnStar Canada
- Provide a regular cadence of necessary performance reports and scorecards in support of the OnStar Dealer Field Team
- Maintain expert knowledge of main data sources for the OnStar business unit and effectively utilize these sources for reporting purposes (i.e., PowerBI, Cognos, etc.)
- Produce and prepare specialized reporting packages, dashboards and scorecards for business and leadership presentations, selecting the appropriate approach based on the audience
- Develop data strategy and models to report periodic performance insights on new and emerging business opportunities
- Work crossfunctionally with various stakeholders (both Canada and US) to understand the current state of the business and provide data insights and analysis on adhoc initiatives and business focus areas, including new business opportunities, executive dealer engagements, business deep dives, and strategy development exercises
- Participate on special projects as required
- Compliance with all processes and training required by GM Canada
Required Skills:
- An analytical, systematic thinker, with excellent data skills, a creative problem solver, and the ability to synthesize and communicate findings to senior executives
- Ability to tailor and present the message and delivery based on the intended audience
- Ability to work effectively with others, building effective relationships with key team members
- Excellent analytical, communication, prioritization, and organizational skills
- Ability to work in a fastpace highpressure environment with a reliable, selfmotivating, and selfdisciplining manner
- Demonstrates superior computer skills, including MS Excel, MS Word, MS PowerPoint
- Familiarity with PowerBI considered an asset
Additional Job Description:
Education & Experience:
- Undergraduate degree in Business, Math, Computer Science, Engineering or a related discipline
- Knowledge of Canadian automotive dealership operations and dealer contact experience considered an asset
- Bilingual (English & French) considered an asset
Sought Competencies:
- Drive for Results support the growth of sales & revenue
Personal Accountability
- It's on me to get it done
- High level of decision making and judgement skills
- Engages others effectively especially those without a reporting relationship
- Intellectual Capacity ability to deal with detail and complexity; as well as simplify for others
- Ability to effectively prioritize work and efficiently manage a heavy workload
- Can deal with Ambiguity
Compensation and Benefits:
- GM's Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.
- GM's comprehensive compensation and benefits plan is carefully designed and thoroughly
benchmarked against the companies that we compete for talent in the local market .**The goal of the General Motors of Canada total rewards program is to support the health and wellbeing of you and your family. Our comprehensive compen
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