Client Service Representative

2 weeks ago


Grimshaw, Canada ATB Financial Full time

Join our exceptional team at ATB

Ready to make a difference? At ATB, we prioritize your well-being and authenticity. We are not just about banking - we are about empowering fellow Albertans. Join us and be part of a genuine, driven, and knowledgeable community that values purpose, performance, and possibilities. Take the opportunity to deepen relationships, transform experiences, and develop both personally and professionally.

Position Details:

  • Job Number: REQ7634
  • Department: Everyday Financial Services
  • Location: Grimshaw, Alberta
  • Apply by: June 13, 2024
  • Paygrade: B-PFS
  • System Title: Client Service Representative B
  • Leader: Taya Lee, Branch Manager
  • Is this a Union position: Yes
  • Please note: Occasional travel to neighbouring branches may be required.

As ATB's next Client Service Representative, you'll provide top-notch banking services to our clients. Your role involves delivering exceptional client service, identifying needs, and offering the right solutions.

Responsibilities:

  • Deepen relationships with clients to understand their goals
  • Enhance client experience with digital tools and resources
  • Build and maintain client relationships with optimum service
  • Collaborate with internal partners to support operations
  • Follow procedures for administrative and operational activities
  • Process transactions and ensure compliance with policies
  • Participate in team meetings and provide coaching
  • Ensure safeguarding of branch assets
  • Take charge of personal development plan

Requirements:

  • Team player with flexibility and a creative mindset
  • Ability to adapt to change and implement solutions
  • Grade 12 completion with business courses
  • Numerical proficiency
  • Customer service or sales experience
  • Knowledge of personal lending services
  • Banking experience preferred

Advance your career with us Apply now if you believe you have what it takes. Reach out to someone in our team for a referral link before applying to enhance your application.

Online applications are preferred. Accommodations can be provided upon request.

Benefits:

Be great. Be you. Believe.

Join us in creating a diverse workforce where everyone can thrive. We welcome applicants from all backgrounds.

What's next?

We appreciate your application. Shortlisted candidates will be contacted after the closing date. Be prepared for a digital or phone interview if selected.

Stay connected

Follow us on LinkedIn, Facebook, and Instagram to stay updated on our team's endeavors.



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