Uniformed Asset Protection Personnel

2 weeks ago

Ottawa, Ontario, Canada Real Canadian Superstore Full time
**All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.**

**Location**:
190 Richmond Rd, Ottawa, Ontario, K1Z 6W6

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we're here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We're looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
- Job Description

**Reports to: District Asset Protection Manager**

**Real Canadian Super Store in Ottawa, Ontario located at 190 Richmond Rd **is looking for a Uniformed Asset Protection Personnel (UAPP). Are you passionate about providing an exceptional shopping experience for customers and delighting them every step of the way? If so, enjoy an exciting role with one of Canada's largest employers and help make our stores a great place for customers to shop Uniformed Asset Protection Personnel welcome customers as they enter the store and provide friendly service and respond to Asset Protection programs. UAPP will collaborate with the other employees of the store and may need to perform other assigned duties as required.

Roles and Responsibilities:

- Provide exceptional customer service & support to all internal and external customers.
- Respond to Asset Protection (AP) programs while providing exceptional customer service.
- Assess safety hazards (i.e. spills, wet floors etc.) and take proper procedures to ensure customer safety.
- Escalate any crisis or emergency situations in a timely manner.
- Maintain and submit daily, weekly, and monthly status reports.
- Act as a visible deterrent to theft and vandalism.
- All other duties as required.

Job Qualifications:

- Experience within a retail environment preferred.
- Ability to foster partnerships with store teams.
- Exceptional customer service skills with a talent for building relationships.
- Professional, friendly and approachable demeanor.
- Ability to remain calm in high tension situations.
- Ability to walk or stand in the same position for long periods.
- Ability to lift up to 50 lbs.
- First Aid and CPR certified is an asset.

Accommodation is available upon request for applicants and colleagues with disabilities.

**Profil de l'emploi : Personnel de la protection des actifs en uniforme (Service à la clientèle)**

**Supérieur(e) immédiat(e) : Gérant(e) de district de la protection des actifs**

**Real Canadian Super Store in Ottawa, Ontario located at 190 Richmond Rd **est à la recherche de personnel de la protection des actifs en uniforme. Aimez-vous par-dessus tout offrir une expérience de magasinage exceptionnelle aux clients en veillant à leur faire plaisir à chaque étape? Si c'est le cas, profitez d'un poste intéressant auprès de l'un des employeurs les plus importants au pays, et aidez-nous à faire de nos magasins un endroit fantastique où les clients peuvent magasiner Le personnel de la protection des actifs en uniforme accueille les clients qui entrent dans le magasin et leur offre un service amical et tient compte des programmes de la protection des actifs. Le personnel de la protection des actifs en uniforme collaborera avec les autres employés du magasin et pourrait devoir effectuer d'autres tâches au besoin.

Chez Loblaw, le soutien qui vous est offert va bien au-delà d'un chèque de paie. Nous soutiendrons votre développement professionnel continu avec nos programmes de formation internes et d'aide en matière de frais de scolarité. Nous offrons un taux de rémunération concurrentiel, un programme de rabais aux collègues de 10 % ainsi qu'un régime de retraite, une prestation d'assurance-maladie et un programme d'achat d'actions pour les employés financés par l'entreprise.

Rôles et responsabilités:

- Offrir un service à la clientèle et un soutien exceptionnels à tous les clients internes et externes.
- Tenir compte des programmes de la protection des actifs (PA) tout en offrant un service à la clientèle exceptionnel.
- Évaluer les risques d'accident (p. ex., déversements, sols mouillés, etc.) et suivre les procédures adéquates pour assurer la sécurité des clients.
- Signaler les situations de crise ou d'urgence en temps opportun aux échelons supérieurs.
- Tenir à jour et soumettre des rapports d'état quotidiens, hebdomadaires et mensuels.
- Constituer un effet dissuasif bien visible contre le vol et le vandalisme.
- Toute autre tâche requise.

Qualifications professionnelles:

- Expérience dans un environnement de vente au détail, un atout.
- Capac

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