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Document Support Assistant

3 months ago

Burnaby, British Columbia, Canada NewStart Canada Consulting Full time
NSCC NewStart Canada Consulting is looking for an Immigration Document Assistant to support our busy immigration team.

Work with clients to gather necessary information & documentation in a timely manner

  • Prepare forms letters & other documents
  • Finalize documents after review by RCIC
  • Ensure all deadlines are met
  • Provide information & assistance to clients regarding program document procedures (NOT immigration advice)
  • Update database(s) & utilize case preparation/management tools effectively and efficiently
  • Set up & maintain filing systems, utilizing knowledge of legal records & procedures & frequently controlling confidential materials & documents
  • Perform research.
  • May perform other office duties as assigned.

SKILLS:

  • Superb organizational skills
  • Ability to follow instructions and take action independently
  • Ability to manage files and work within strict timelines
  • Excellent English language skills, both verbal and written
  • Ability to proofread and edit one's own work product
  • Excellent client customer service and interpersonal skills
  • Professional, respectful attitude towards coworkers & clients
  • Strong attention to detail & accuracy

EXPERIENCE:

  • Understanding or experience with immigration policies/procedures as an asset

LANGUAGE:
English, Vietnames, Chinese, etc.

Salary will be based on level of experience.

Job Type: 30 hours - 40 hours

Job Types:
Full-time, Part-time, Permanent, Fixed term contract

Contract length: 24 months

Part-time hours: 30-40 per week

Salary:
$16.75-$18.00 per hour

Benefits:

  • Extended health care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Education:

  • DCS / DEC (preferred)

Experience:

- immigration document processing: 1 year (preferred)

Language:

  • Vietnamese (preferred)
  • Mandarin (preferred)

Work Location:
In person