Food Services Supervisor

1 week ago

Vancouver, British Columbia, Canada University of British Columbia Full time
Staff - Union

Job Category

CUPE 116

Job Profile

CUPE 116 Hourly - Food Services Assistant-F/S

Job Title

Food Services Supervisor - Tim Hortons (Regular Part-time)

Department

Retail | UBC Food Services | Student Housing and Community Services

Compensation Range

$ $27.73 CAD Hourly

Posting End Date

February 5, 2024

Note:
Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

There are two (2) positions available.


At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary


Positions in this classification oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers, participating in food service work and handling related administrative duties.

Organizational Status

Reports to unit Manager.

Work Performed

  • Supervises the workload of food service workers, ensuring employees meet UBC Food Services customer service standards.
  • Trains food service workers, following up to ensure an understanding of the material covered.
  • Assists with and recommends scheduling options to the unit manager.
  • Orders food supplies required for day to day operations.
  • Monitors and reviews cost controls, such as, labour costs, food costs and waste and overhead expenses, with unit manager.
  • Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
  • Relieves and assists food service workers as operationally required.
  • Ensures that the quality of product being produced and/or sold is up to department standards.
  • Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; takes action with production or makes recommendations as required.
  • Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
  • Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
  • Recommends daily specials and ongoing menu changes.
  • Suggests and implements unit promotions including processing and delivering of You-Care packages.
  • Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
  • Contacts employees for coverage of last minute vacancies of shifts.
  • Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Consequence of Error/Judgement


Makes decisions regarding the coordination and allocation of food service workers and acceptability of work performed; inappropriate decisions could result in poor quality of food and service with an impact on sales and customer service.

Supervision Received

Works independently under general supervision.

Supervision Given


Supervises a large number of food service workers, involving training, assigning and monitoring work ensuring employees meet UBC Food Services customer service standards.

Minimum Qualifications


High school graduation, completion of Food Service Management course, FoodSafe level 1 certificate and a minimum two years of related experience or an equivalent combination of education and experience.


  • Willingness to respect diverse perspectives, including perspectives in conflict with one's own
  • Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications

Computer experience required; must have be comfortable using both Word and Outlook. Demonstrated ability to work independently, multitask, and meet deadlines. Effective oral and written communication skills, along with organizational skills are required. Demonstrated ability to exercise initiative and work with a diverse workforce. Strong supervisory, interpersonal, customer service, leadership and training skills required. Ability to work flexible hours, including evenings and weekends. Must complete and pass specialized Tim Hortons training program.

  • food service supervisor

    1 week ago

    Vancouver, British Columbia, Canada TB Food Services Inc DBA Tim Hortons Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingVarious locationsTasksSupervise and co-ordinate activities of staff who prepare and portion foodEnsure that food and service meet quality control standardsAddress customers' complaints or concernsMaintain records of stock, repairs, sales and...

  • food service supervisor

    1 week ago

    Vancouver, British Columbia, Canada TB Food Services Inc DBA Tim Hortons Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingVarious locationsTasksSupervise and co-ordinate activities of staff who prepare and portion foodEnsure that food and service meet quality control standardsAddress customers' complaints or concernsMaintain records of stock, repairs, sales and...

  • Food Service Supervisor

    1 day ago

    Vancouver, British Columbia, Canada Subway Full time

    Position: Food Service Supervisor (Permanent/Full Time)No of Vacancies: 2 PositionsCompany Description: Subway is currently looking for Food Service Supervisors on a long-term basis to expand our team. If you have experience, are a self-motivated team player with strong leadership qualities, we welcome you to join us.As a Food Service Supervisor, your...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada AAMPLE FOOD GROUP LTD Full time

    Education: College/CEGEP Experience: Experience an assetWork setting: RestaurantTasks: Establish methods to meet work schedules Supervise and coordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Hire food service staff Ensure food service and...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada PIZZA FOLK FOOD LTD. Full time

    Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 yearsTasks: Supervise and coordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Ensure food service and quality control Prepare budget and cost estimates...

  • food service supervisor

    1 week ago

    Vancouver, British Columbia, Canada 21 Century Food Ltd. Full time

    Education: College/CEGEPExperience: 2 years to less than 3 yearsHospitality administration/management, generalRestaurant/food services management or equivalent experienceTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that...

  • food service supervisor

    1 week ago

    Vancouver, British Columbia, Canada 21 Century Food Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPHospitality administration/management, generalRestaurant/food services management or equivalent experienceTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that food and service...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Jamjar – Folk Lebanese Food Inc. Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsWork setting: Cafeteria RestaurantTasks: Supervise and coordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Ensure food service and quality control...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Canadian Recruitment Group Full time

    Title: Supervisor Food Services (LMIA available for Alberta & BC)Job details:Location: Multiple locations in Vancouver, Greater Vancouver, and rest of BC. Salary: $20.00 / Hour.Vacancies: 2 Vacancies.Terms of employment: Permanent, Full time 40 Hours / Week.Start date: As soon as possible.Benefits: Other benefits.Employment conditions: Morning, Day, Evening,...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Burgoo Bistro Full time

    Burgoo is a local, award winning, comfort food restaurant with four locations in Vancouver. We have been committed to comfort food and friendly service for 20 years and counting Join our family of talented, dedicated people and start your journey with usIf you're interested in a career at Burgoo, we are currently hiring for Service Supervisors at our Point...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    Job Description Burgoo is a local, award winning, comfort food restaurant with five locations in Vancouver. We have been committed to comfort food and friendly service for over 20 years Visit us at If you're interested in joining our talented team, we are currently hiring a Part Time Lead Server Supervisor to help lead our valuable team at Burgoo...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Rocanini Coffee Roasters Full time

    Position: Food Service SupervisorLocation: 863 Beatty St, Vancouver, BC V6B 2M6Hourly Rate: $19.50Hours: 30 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork Term: PermanentWork Language: EnglishVacation Pay 4%Overtime: As per BC labours laws.Responsibilities: Monitor inventory levels and...

  • Food Service Supervisor/Manager

    3 weeks ago

    Vancouver, British Columbia, Canada OEB Breakfast Co. Full time

    Award-winning OEB Breakfast Co. is looking to hire two Food Service Supervisors to join our growing team in the Ambleside location. We are looking for people who truly love great food, have a passion for hospitality, and want to be part of great team that is focused on great quality, and making people happy. Requisition food and kitchen supplies Supervise...

  • Food Service Supervisor/Manager

    1 month ago

    Vancouver, British Columbia, Canada OEB Breakfast Co. Full time

    Award-winning OEB Breakfast Co. is looking to hire two Food Service Supervisors to join our growing team in the Ambleside location. We are looking for people who truly love great food, have a passion for hospitality, and want to be part of great team that is focused on great quality, and making people happy. Requisition food and kitchen supplies Supervise...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Pizza Pizza Limited Full time

    Title: Food service supervisorJob Types: Regular JobTerms of Employment: Permanent, Full Time ,Part time30-40 Hours per weekAnticipated Start Date (at the latest in 3 months): As soon as possibleLocation: Area surrounding the City of Burnaby, BC 3Vacancy)Skill Requirements:Education: Some high schoolCredentials (certificates, licences, memberships, courses,...

  • Hiring full time food service supervisor

    1 week ago

    Vancouver, British Columbia, Canada Thai Away Home Restaurant Limited dba Thai Away Home Full time $20 - $23

    Volunteer Experience · Work Experience · Work & Career Thai Away Home is looking for F/T Food Service Supervisor ~ NOC Job Code/Title: Food Service Supervisor Position: Food Service Supervisor Full-time, Permanent Resolve customers' complaints and work-related issues Ensure food service and meet quality control Language: English Experience: 1~2 years...

  • Food Services Supervisor

    3 days ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 116Job ProfileCUPE 116 Hourly - Food Services Assistant-F/SJob TitleFood Services Supervisor - Tim Hortons (Sessional)DepartmentRetail | UBC Food Services | Student Housing and Community ServicesCompensation Range$ $28.29 CAD HourlyPosting End DateJuly 2, 2024Note: Applications will be accepted until 11:59 PM on the Posting End...

  • Food Services Supervisor

    6 days ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 116Job ProfileCUPE 116 Hourly - Food Services Assistant-F/SJob TitleFood Services Supervisor - Retail (Sessional)DepartmentRetail | UBC Food Services | Student Housing and Community ServicesCompensation Range$ $28.29 CAD HourlyPosting End DateJuly 2, 2024Note: Applications will be accepted until 11:59 PM on the Posting End...

  • food service supervisor

    1 week ago

    Vancouver, British Columbia, Canada Glowbal Georgia Restaurant Ltd Full time

    Job Title: Restaurant SupervisorCompany: Recognized EmployerEducationSecondary (high) school graduation certificateWork SettingRestaurantTasksEstablish methods to meet work schedulesTrain staff in job duties, sanitation and safety proceduresEstimate ingredients and supplies required for meal preparationEnsure that food and service meet quality control...

  • Food Service Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Compass Group USA Full time

    Start Date: March 25, 2024Status: Full timeSchedule: Monday To Friday 09:00 AM - 05:30 PMWage: $19.00/hourLocation: 2420 Dollarton Highway, North Vancouver BC V7J 3H5Important Information: Previous Tim Horton's Experience is a MUSTYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and...