Rental Leasing Agent

1 week ago


Ottawa, Ontario, Canada Harrington Housing Full time

Job Summary:
We are seeking a highly motivated and organized individual to join our team as a Rental Agent.

As a Rental Agent, you will be responsible for assisting customers with their rental needs and ensuring a positive experience throughout the rental process.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong customer service and administrative skills.


Duties:

  • Greet and assist customers in person or over the phone with their rental inquiries
  • Provide information on available rental units, pricing, and lease terms
  • Conduct property tours to showcase available units to potential tenants
  • Prepare lease agreements and ensure all necessary documents are completed accurately
  • Coordinate movein and moveout processes, including conducting unit inspections
  • Address tenant concerns and resolve any issues that may arise during the rental period
  • Maintain accurate records of rental transactions, tenant interactions, and maintenance requests
  • Utilize property management software (such as Yardi) for data entry and record keeping
  • Collaborate with maintenance staff to ensure timely resolution of maintenance requests

Requirements:

  • Previous experience in a customer service or sales role is preferred
  • Strong communication skills, both verbal and written
  • Excellent negotiation skills to secure lease agreements with tenants
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Familiarity with property management software (such as Yardi) is a plus
  • Ability to multitask and prioritize tasks effectively in a fastpaced environment
  • Attention to detail and strong organizational skills
  • Knowledge of phone etiquette and professional customer service practices

Job Types:
Part-time, Casual

Salary:
$17.22-$18.22 per hour

Expected hours: 17.20 per week

Benefits:

  • Flexible schedule
  • Onsite gym

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekends as needed

Experience:

- property management: 1 year (preferred)

Work Location:
In person
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